Jurnal Ilmiah Peuradeun
Vol. 14 No. 1 (2026): Jurnal Ilmiah Peuradeun

Amanah-Based Public Relations and Digital Trust in Islamic Private Universities

Aprianto, Iwan (Unknown)
Mawardi, Mawardi (Unknown)
Suparno, Suparno (Unknown)
Jamrizal (Unknown)



Article Info

Publish Date
30 Jan 2026

Abstract

Public trust has emerged as a critical challenge for Private Islamic Universities (PTIS) in the digital era, particularly regarding the translation of Islamic ethical values from symbolic claims into concrete institutional practices. This study examines how the value of Amanah (trust) is internalized within Public Relations (PR) practices at PTIS in Jambi, positioning trust as both a religious-ethical principle and a professional standard that guides governance, communication, and digital engagement. Using a qualitative multi-site case study design, data were collected through in-depth interviews with institutional leaders, PR personnel, academic staff, administrative officers, and students, complemented by observation of institutional digital platforms. Data were analysed using the interactive model of Miles, Huberman, and SaldaƱa. The findings reveal that Amanah functions as an internal governing logic, shaping leadership integrity, policy transparency, participatory communication, and digital accountability. Trust is further strengthened through inclusive leadership, open communication channels, transparent academic and administrative policies, and responsible digital governance. However, the study also identifies persistent challenges, including inconsistent leadership modelling, weak oversight mechanisms, limited digital literacy, and concerns regarding academic data security. These results indicate that ethical values alone are insufficient to sustain digital trust without structural reinforcement and accountable digital systems. Ultimately, this study contributes to the field by conceptualizing Amanah as an operational PR principle that integrates Islamic ethics with contemporary digital trust governance in higher education.

Copyrights © 2026






Journal Info

Abbrev

jipeuradeun

Publisher

Subject

Religion Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Ilmiah Peuradeun (JIP), the International Journal of Social Sciences, is a leading peer-reviewed and open-access journal, which publishes scholarly work, and specializes in the Social Sciences, consolidates fundamental and applied research activities with a very wide-ranging coverage. This ...