Nusantara Hasana Journal
Vol. 5 No. 9 (2026): Nusantara Hasana Journal, February 2026

PERSEPSI MASYARAKAT TERHADAP ASURANSI, KASUS GAGAL BAYAR, DAN PROGRAM PENJAMINAN POLIS ASURANSI

Ni Ketut Budiningsih (Unknown)
I Wayan Priyana Agus Sudharma (Unknown)
Made Sinthya Aryasthini Mahaendrayasa (Unknown)
Diah Pradnyadewi T (Unknown)
Ida Ayu Intan Rahmanti (Unknown)

Article Info

Publish Date
28 Feb 2026

Abstract

Insurance policy ownership data has experienced a downward trend from year to year. The occurrence of insurance default cases is thought to have reduced consumer trust in insurance services. Therefore, the Policy Protection Program (PPP) is expected to be able to restore public trust. This study aims to analyze public perceptions regarding insurance policy ownership. This study also analyzes how default cases that occur affect public trust. In the final stage, this study analyzes consumer perceptions regarding PPP. This study uses a qualitative research method in primary data analysis. The scale used is the Likert Scale. The results are that public perceptions regarding insurance policy ownership are influenced by public perception, level of trust, financial literacy, and risk analysis.

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Journal Info
Nusantara Hasana Journal
Website

Abbrev

nhj

Publisher

Yayasan Nusantara Hasana Berdikari

Subject

Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Nursing

Description

Nusantara Hasana Journal published a scientific paper original articles of research and community engangement and review of the literature in: Biology, Tourism & Hospitality, Pharmacy, Chemistry, Physics, Mathematics, Education, Medicine , Medical and Health Science, Engineering & Technology, ...