Journal of Educational, Health and Community Psychology
VOL 15 NO 1 MARCH 2026

How Leader Emotional Intelligence Shapes Employee Performance: The Dual Mediation of Individual Agility and Organizational Citizenship Behavior

Gunawan, Hari (Unknown)
Wijoyo, Suparto (Unknown)
Lestari, Yetty Dwi (Unknown)
Muzakki, Muzakki (Unknown)



Article Info

Publish Date
01 Mar 2026

Abstract

This study examines the impact of leader emotional intelligence (LEI) on employee performance (EP) in Indonesian public sector organizations, with individual agility (IA) and organizational citizenship behavior (OCB) tested as mediators. Using survey data from 467 civil servants across local government agencies (Organisasi Perangkat Daerah; OPD), the proposed structural model was analyzed with PLS-SEM. The results indicate that LEI has significant positive effects on EP, IA, and OCB. OCB significantly mediates the relationship between LEI and EP, whereas IA does not exhibit a significant mediating effect. These findings underscore the importance of strengthening emotionally intelligent leadership and cultivating environments that encourage OCB to enhance employee performance and public service outcomes. The study contributes by integrating LEI, IA, and OCB within a single empirical model in a public sector setting and by showing that OCB, rather than IA, is the more salient behavioral pathway linking leadership to performance. The findings also provide support for Social Exchange Theory by highlighting how relational quality and extra-role behaviors shape performance within bureaucratic contexts.

Copyrights © 2026






Journal Info

Abbrev

Psychology

Publisher

Subject

Education Public Health

Description

Journal of Educational, Health, and Community Psychology (JEHCP) published an article, and empirical study that have originality, novelty and fill the gap of knowledge, that focused on educational psychology, health psychology and community psychology. JEHCP is an open access peer reviewed, ...