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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Manajemen Teori dan Terapan Ziswaf : Jurnal Zakat dan Wakaf Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara SEIKO : Journal of Management & Business Prosiding Conference on Research and Community Services Yumary: Jurnal Pengabdian kepada Masyarakat Studi Ilmu Manajemen dan Organisasi Abimanyu: Journal of Community Engagement International Journal of Entrepreneurship, Business, and Creative Economy Southeast Asian Business Review
Yetty Dwi Lestari
Universitas Airlangga
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Analysis Of Waste Production Management And Environmental Conditions On Coating Process Performancebefore And After The Implementation Of Environmental Management System (EMS) Yetty Dwi Lestari; Binar Prisilia
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 5 No. 2 (2012): Jurnal Manajemen Teori dan Terapan - Agustus 2012
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (346.574 KB) | DOI: 10.20473/jmtt.v5i2.2560

Abstract

The phenomenon of proactive environmental management began in the 1990's where manufacturing industries were aware  the importance of corporate sustainability through sustainable environmental management. Various strategies  can be done in a proactive environmental management. This study emphasized the development of conditions environmental performance companies  in minimizing waste, especially in production process that contains a lot of waste. The company has trying to implement a standardized EMS, through its own sludge wastewater treatment as a raw material for making bricks, while for solid waste (zinc dross and zinc ash), had been sold to external parties from the beginning. There isn’t recycling process, Galva furnace repair and improvement work on the system setting WWT or the WWTP. EMS implementation is strengthened through the acceptance of ISO 14000 in 2007. The condition of  Company's environmental performance related to waste minimization in the galvanizing process before and after implementing EMS was measured using input indicators (material), the input of water and energy use, and output of products in the form of waste (solid or sludge). The result did not correspond quantitatively with the indicators used in ISO 14000. Based on the quantitative result , a company processing  waste , did not change significantly.
Analisis Kualitas Layanan Perpustakaan Kampus B Universitas Airlangga Melalui Integrasi Importance Performance Analysis (IPA), Dan Model Kano Serta Usulan Perbaikannya Menggunakan Cause And Effect Diagram Fatorahman Fatorahman; Yetty Dwi Lestari
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 8 No. 2 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.614 KB) | DOI: 10.20473/jmtt.v8i2.2726

Abstract

The aims of this study to identify the attributes of existing service quality on B Campus Library of Airlangga University as well as determine the level of priority level of each need by integrating models and Kano methods, Importance Performance Analysis, furthermore, it also identyifying the root causes of the three attributes of service quality on B Campus Library of Airlangga University were entered into the forth kuadrant by using Cause and Effect Diagram, and give recommendation for improvement based on problems identification by Cause and Effect Diagram. The approach used in this research  is a qualitative approach with the kind of descriptive research. Data used are primary and secondary data. Analysisi data used descriptive analysis with the help of IBM SPSS Statistics 20 and Microsoft Office Excel.This research used 23 atributes of service quality. The result of the classification of data qith kano’s mode; stated that 22 atributes   of service quality. The results of the classification of data with Kano's model stated that 22 atributes are included into attractive category. Because none of attributes were included into the indifferent category, all of the attributes can be used in the integration of Kano's model and IPA methods. From the integration, comes three attributes of service quality that included into concentrate here area; the availbility of fast connection wifi and internet facilities, friendly, polite, orderly, and neat in officer services, and the availability of clean toilet facilities.The root of the problem cause the lack of quality in three attributes identified by Cause and Effect Diagram based on interviews with the B Campus Library of Airlangga University and also based on the author's observation results. Based on the identification of the three atributes with the quality of service, proposed recommendation to fix problem on each attributes. The recommendation includes several root of the problem, such as man, methods, equipment, and environment
FORMALISASI PRODUK BATIK MELALUI SOSIALISASI PERLINDUNGAN HAK KEKAYAAN INTELEKTUAL BAGI UMKM “BATIK TIN GUNDIH” SURABAYA Tri Siwi Agustina; Nurulaily Kartika; Yetty Dwi Lestari; Noorlaily Fitdiarini; Atthiya Humaira
Prosiding Conference on Research and Community Services Vol 4, No 1 (2022): Fourth Prosiding Conference on Research and Community Services
Publisher : STKIP PGRI Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kampung Gundih tepatnya di jalan Sumber Mulyo RW 04, Kecamatan Bubutan di kota Surabaya mempopulerkan batik tulis yang diberi nama “Batik Tin Gundih Surabaya” yang dikelola secara swadaya dan gotong royong oleh warga. Berdasarkan berbagai fakta yang didapat dari lapangan, maka dapat dirumuskan bahwa permasalahan yang muncul pada UMKM Batik Tin Gundih Surabaya yaitu: lack of legal awareness about the right to batik products written by them and their registration procedure. Permasalahan tersebut mendorong tim pengabdian masyarakat untuk memberikan penyelesaian dengan memberikan sosialisasi tentang Kekayaan Inteletual Bagi UKM. Metode yang digunakan adalah ceramah, tanya jawab dan simulasi pendaftaran hak cipta  melalui hakcipta.dgip.go.id. Sosialiasi diikuti oleh 31 orang peserta dan berlangsung lancar. Hasil dari kegiatan pengabdian ini adalah dapat menambah pengetahuan dan motivasi peserta tentang hak kekayaan intelektual atas motif dan merek yang dihasilkan Kampung Gundih pada Direktorat Jendral Hak Kekayaan Intelektual.
Dukungan Digital Transformation pada Daya Saing PT Pembangkitan Jawa Bali Services Goesti Nahru; Yetty Dwi Lestari
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v8i8.13294

Abstract

This study discusses the role of digital transformation in achieving sustainable competitive advantage at PT PJB Services, a power plant operation and maintenance services company in the era of the fourth industrial revolution. This study examines the effect of institutional pressure and digital transformation on competitive advantage as well as the mediating role of digital transformation between institutional pressure and competitive advantage. In addition, this study also investigates the moderating impact of innovation capability on the relationship between digital transformation and competitive advantage. Quantitative methods were used in this study using survey design and structural equation modeling (SEM) analysis to test the hypotheses and link the variables under study. The results showed that institutional pressure and digital transformation have a positive and significant influence on competitive advantage. In addition, digital transformation serves as a mediator between institutional pressure and competitive advantage, while innovation capability strengthens the impact of digital transformation on competitive advantage. The findings emphasize the importance of addressing institutional pressures, implementing effective digital transformation, and developing innovation capabilities to achieve sustainable competitive advantage in a rapidly changing and competitive market.
Optimizing HRM in Islamic Philanthropic Institutions: A Bibliometric Insight Kholid Kholid; Bagong Suyanto; Yetty Dwi Lestari
ZISWAF Vol 11, No 1 (2024): ZISWAF: JURNAL ZAKAT DAN WAKAF
Publisher : State Islamic Institute of Kudus (IAIN Kudus)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/ziswaf.v11i1.29100

Abstract

This study aims to analyze Human Resource Management (HRM) practices in Islamic philanthropic institutions, specifically focusing on zakat and waqf organizations. The research utilizes bibliometric analysis, sourcing data from the Scopus database and employing tools such as Biblioshiny and VOSviewer to map trends, identify gaps, and suggest improvements. The results show a lack of integration between modern HRM practices and Islamic ethical principles, as well as a shortage of empirical studies addressing the impact of HRM on organizational performance. Additionally, there is a lack of longitudinal research exploring long-term impacts, such as employee retention and organizational sustainability. The study recommends adopting strategic talent management, comprehensive employee development programs, and performance management systems that align Islamic values with modern HRM practices. The implications of this research are that these strategies are essential for improving organizational efficiency and sustainability, as well as creating a positive work environment rooted in Islamic ethics. Future research should explore these approaches to develop tailored HRM frameworks for Islamic philanthropic institutions.
Implementation of Lean Construction to Reduce Waste with the Value Stream Analysis Tools (VALSAT) Method in the Project Casting Process Lestari, Yetty Dwi; Adhirajasa, Ananda Rizqullah
Southeast Asian Business Review Vol. 2 No. 2 (2024)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/sabr.v2i2.62011

Abstract

This study aims to identify waste that occurs in the casting process of the project carried out by CV. Wishitama using value stream analysis tools (VALSAT) and provide suggestions for improvements with fishbone diagrams for the casting process of the project carried out by CV. Wishitama. This study uses a qualitative approach and case study with value stream analysis tools (VALSAT) and fishbone diagram analysis. The results of this study are that there are four types of waste that are prioritized for elimination, namely, overprocessing, defective products, queues, and motion. This study will provide new contributions to knowledge in the field of lean construction, with a focus on the construction industry. The results of this study will complement existing knowledge and provide new insights into how the application of lean construction can eliminate waste in the construction industry. Companies can eliminate and be effective in waiting for heavy equipment (readymix and concrete pumps) and vibrating equipment during casting. In addition, companies can increase direct supervision, conduct additional training, conduct evaluations, implement a reward or punishment system according to employee performance, plan efficient schedules, assign employees according to needs, and conduct outreach on current employee performance as a form of effort to improve human resources.
Optimalisasi Kualitas Layanan Transportasi Publik: Pendekatan Model P-Transqual dalam Mengevaluasi Kinerja di PO. Moedah Barinta, Dunga Dwi; Lestari, Yetty Dwi; Kharisma, Ariefky Pramudya
Studi Ilmu Manajemen dan Organisasi Vol. 5 No. 2 (2024): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i2.3620

Abstract

Purpose: This study aims to quantify and scrutinize the caliber of public transportation services through meticulous application of the Public Transportation Quality (P-TRANSQUAL) framework. Methodology: The proposed research method involves a qualitative approach that integrates the use of Public Transportation Service Quality (PTSQ) and fishbone diagrams. The research population consisted of users of PO Moedah services, selected randomly based on predetermined inclusion criteria, including diverse age groups, gender, occupation, and monthly income range.Results: The empirical findings suggest that, while functionally proficient, the public transportation services administered by PO Moedah are not immune to deficiencies, warranting remedial intervention.Conclusions: He need for public transportation services in Indonesia is very high because people want time efficiency and a reduction in problems such as congestion and accidents.Limitations: The study was limited by subjective customer opinions and potential sample bias due to inclusion criteria such as age and income. Additionally, the findings are specific to PO Moedah's area and offer only a snapshot in time, limiting the generalizability and long-term relevance.Contribution: This study offers practical insights for PO Moedah to improve services and demonstrates the use of the P-TRANSQUAL framework to assess public-transportation quality. It highlights the importance of customer satisfaction and promotes sustainable urban transportation by addressing key issues, such as fuel consumption and traffic congestion.
What Drives the Purchase of MSME Products? The Role of Social Media Marketing in Emerging Markets Auliandri, Tuwanku Aria; Setyawan, Andhy; Djayapranata, Grace Felicia; Lestari, Yetty Dwi; Kartika, Nurullaily; Barinta, Dunga Dwi; Khaira, Nurul; Musthofa, Zainul
International Journal of Entrepreneurship, Business and Creative Economy Vol. 5 No. 1 (2025): January
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijebce.v5i1.2868

Abstract

This research aims to identify external factors that influence purchase intention in the use of social media for Micro, Small and Medium Enterprises (MSMEs) in emerging markets, focusing on how user attitudes towards social media marketing strategies can influence consumer intentions to purchase MSME products. Quantitative approach is used with an explanatory research type, by collecting survey data from 413 social media users who engage with MSME products in East Java, Indonesia. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to determine the significance of each factor. The results show that interactivity, informativeness, word of mouth (WOM), personalization, trendiness, entertainment, usefulness, and flow experience significantly positively affect Purchase Intention. Conversely, Irritation has a negative effect. User attitude towards social media is an important mediating factor that strengthens the influence of these variables on purchase intention, suggesting that positive experiences on social media can increase consumers' likelihood of purchase. Limitation of this study is conducted only within specific geographical area (East Java), which may affect the generalizability of the results. Further research can be conducted with a broader sample to validate these findings in other regions and markets. This research provides insights into the role of social media attributes and user experience in driving Purchase Intention in the MSME sector in emerging markets. It highlights the importance of positive user attitudes, thus filling the research gap regarding the impact of social media on consumer behavior in the context of MSMEs.
Analysis of Vehicle Operating Cost Efficiency in IECO Trans Company Using Transportation Methods Soneda, Ahmad Surya; Lestari, Yetty Dwi
Southeast Asian Business Review Vol. 1 No. 1 (2023)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/sabr.v1i1.48990

Abstract

This research arose because of problems with travel costs, which the company judged were not optimal, and the profits obtained by the company were also not optimal. This research was taken from a case study at the IECO Trans company. This study aims to achieve the efficiency of the IECO Trans Company using the Transportation method. The method used from the transportation method is the northwest corner, the least cost combination, and the Vogel Approximation Method (VAM). This study uses qualitative research methods. Two data are used in this study: primary, taken from interviews and company data, and secondary, taken from previous research journals, websites, government data, and books. The results of this study will show the composition of route destinations and types of vehicles at the IECO Trans company, which results in cost efficiency. As an implementation of transportation methods and cost efficiency, the IECO Trans company will get options from the composition of route destinations and vehicle types based on analyzing transportation methods with a more efficient cost.
Pengaruh Shoppertainment dan Perceived Ease of Use terhadap Purchase Intention pada Generasi Milenial dan Generasi Z Pengguna Shopee di Kab. Lamongan Niswah, Qudwatun; Lestari, Yetty Dwi
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.5434

Abstract

Perkembangan Teknologi yang pesat saat ini merupakan bagian sarana semua aktivitas dan aspek kehidupan manusia. Hampir semua kalangan termasuk Gen Y dan Z yang memanfaatkan perkembangan teknologi tersebut untuk berbelanja online. Shopeertainment menjadi tren belanja saat ini yang disukai oleh anak muda. Shopee menjadi salah satu e-commerce yang memanfaatkan trend belanja Shopeertainment. Tujuan penelitian ini adalah untuk mengetahui pengaruh Shopeertainment terhadap Purchase Intention dan untuk mengetahui pengaruh Shopeertainment terhadap Purchase Intention. Metode penelitian yang digunakan adalah Penelitian Kuantitatif. Hasil dari penelitian ini adalah Shopeertainment berpengaruh positif dan signifikan terhadap Purchase Intention dan Perceived Ease of berpengaruh positif dan signifikan terhadap Purchase Intention.
Co-Authors Adhirajasa, Ananda Rizqullah Ahmad Rizki Sridadi Akbar, Rasyidi Faiz Amanda, Sharen Gracia Andhy Setyawan, Andhy Ari Prasetyo Atthiya Humaira Bagong Suyanto Barinta, Dunga Dwi Binar Prisilia Dewantoro, Fuad Ramdhan Djayapranata, Grace Felicia Fatorahman Fatorahman Fendy Suhariadi Goesti Nahru Hilmy, Andhika Rayhan Indriyani, Erlina Pipit Kartika, Nurullaily Khaira, Nurul Kharisma, Ariefky Pramudya Kholid Kholid Musthofa, Zainul Niswah, Qudwatun Noorlaily Fitdiarini, Noorlaily Nurulaily Kartika Putra, Syaifurrizal Wijaya Sholicah, Sinta Fanidatus Soneda, Ahmad Surya Tri Siwi Agustina Tuwanku Aria Auliandri, Tuwanku Aria Ulya, Zaidatul