NJMS
Vol. 1 No. 12 (2025): Nusadaya Journal of Multidiciplinary Studies, February 2025

PENGARUH PEMBATASAN JAM KUNJUNGAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RUMAH SAKIT UMUM DAERAH KABUPATEN LOMBOK UTARA

Nila Agustin (Akademi Administrasi Rumah Sakit Mataram)
Muhammad Habibullah Aminy (Universitas Islam Al-Azhar)
Slamet Mardiyanto Rahayu (Universitas Islam Al-Azhar)
Lale Ajeng Khalifatun Wardani (Universitas Islam Al-Azhar)
Muhammad Aditya Rachman (Universitas Bima Internasional MFH)
Wahyu Aprilyaningsih (Universitas Sebelas Maret)



Article Info

Publish Date
28 Feb 2025

Abstract

Quality healthcare is an important factor in determining patient satisfaction. One hospital policy that influences patient satisfaction is visiting hour restrictions. This study aims to determine the effect of visiting hour restrictions on inpatient satisfaction at the North Lombok Regency General Hospital. This study used a quantitative approach with an associative research type. The sample in this study was 50 respondents selected by purposive sampling. Data collection was conducted using a questionnaire, and data analysis used simple linear regression. The results showed that visiting hour restrictions had a positive and significant effect on inpatient satisfaction, with a t-value of 5.026 and a significance level of 0.000 (p < 0.05). This means that the better the implementation of the visiting hour restriction policy, the higher the patient satisfaction tends to be. It was concluded that the visiting hour restriction policy can create a more conducive atmosphere for patient recovery, increase comfort, and reduce the risk of infection spread, thus overall contributing to increased patient satisfaction.

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Journal Info

Abbrev

njms

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

Nusadaya Journal of Multidiciplinary Studies is published every month by LPPM Akademi Administrasi Rumah Sakit Mataram (Mataram Hospital Administration Academy). The journal publishes original research articles, community engangement, and literature review in the field of health and medical sciences ...