Jurnal Administrasi Karya Dharma
Vol. 5 No. 1 (2026): Jurnal Administrasi Karya Dharma (Maret 2026)

Tata Kelola Program Mudik Gratis sebagai Upaya Peningkatan Kualitas Pelayanan Transportasi Publik di Sulawesi Tenggara

Maudhy Satyadharma (Unknown)
Rajulan, Muhamad (Unknown)
Hado (Unknown)
Nasrul (Unknown)
Mursalim, Sylsiani (Unknown)



Article Info

Publish Date
30 Mar 2026

Abstract

This study aims to analyze the influence of the governance of the free homecoming program on the quality of public transportation services in Southeast Sulawesi Province. The study used a quantitative approach with descriptive methods and simple linear regression analysis. The sample consisted of 99 respondents who were users of the free homecoming service in 2026. The results showed that governance had a positive and significant effect on service quality, with a regression coefficient of 0.964 and a determination value of 60.7%. This indicates that better governance improves the quality of public transportation services. These findings emphasize the importance of transparency, accountability, and inter-agency coordination in increasing the effectiveness of the free homecoming program, thus ensuring optimal, safe, and comfortable service delivery and sustainably increasing public satisfaction.

Copyrights © 2026






Journal Info

Abbrev

jakd

Publisher

Subject

Social Sciences

Description

Jurnal Administrasi Karya Dharma (JAKD) merupakan jurnal elektronik online yang diterbitkan oleh Sekolah Tinggi Ilmu Administrasi (STIA) Karya Dharma. Tujuan penerbitan jurnal ini adalah salah satu sarana untuk mewadahi kebutuhan peningkatkan kuantitas dan kualitas karya ilmiah dalam rangka ...