Kontigensi: Jurnal Ilmiah Manajemen
Vol 13 No 2 (2025): Kontigensi: Jurnal Ilmiah Manajemen

Modeling Consumer Intention to Use Electric Vehicles in Indonesia: Extending UTAUT2 with Risk, Trust, and Digital Literacy

Prasetyo Harisandi (Unknown)
Syahrul Alim (Universitas Pelita Bangsa)
Purwanto Purwanto (Unoversitas Presiden)
Hilma Kusumawati (Universitas Pelita Bangsa)



Article Info

Publish Date
12 Jan 2026

Abstract

The transition toward sustainable mobility has positioned electric vehicles (EVs) as a strategic solution to reduce carbon emissions and dependence on fossil fuels. However, the adoption rate of EVs in Indonesia remains relatively low, indicating the need to better understand the factors influencing consumer adoption intentions. This study aims to examine consumers’ behavioral intention to adopt electric vehicles in Indonesia by extending the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) with perceived risk, trust, and digital literacy. A quantitative research design was employed using a cross-sectional survey of 185 respondents who are familiar with electric vehicle technology. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicate that UTAUT2 has a significant positive effect on consumers’ behavioral intention to adopt electric vehicles. Furthermore, perceived risk was found to negatively mediate the relationship between UTAUT2 and behavioral intention, while trust and digital literacy positively mediate this relationship. These findings suggest that although technological benefits encourage EV adoption, psychological barriers and digital readiness play a crucial role in shaping consumer intentions. This study contributes to the technology adoption and sustainable mobility literature by providing an extended UTAUT2 model tailored to the Indonesian context. Practically, the findings offer insights for policymakers and industry stakeholders to develop strategies that reduce perceived risk, enhance trust, and improve digital literacy to accelerate electric vehicle adoption in Indonesia.

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Journal Info

Abbrev

JIMK

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

Description

The scope of Kontigensi: Jurnal Ilmiah Manajemen journal covering the field Business and Management. Topic related to these fields can be Business and Management, entrepreneurship, finance, and financial services, human resource management, marketing, industrial relations, insurance, intellectual ...