Fundamental and Applied Management Journal
Vol. 3 No. 2 (2025): Fundamental and Applied Management Journal

Determinants of Online Purchase Decisions: The Roles of Trust, Price, and Product Quality among Graduate Students

Pahrul (Universitas Negeri Makassar, Indonesia)
Sahade (Universitas Negeri Makassar, Indonesia)
Sumiati Tahir (Universitas Negeri Makassar, Indonesia)
Nurhayani (Universitas Negeri Makassar, Indonesia)
Khaerun Nisa (Universitas Negeri Makassar, Indonesia)



Article Info

Publish Date
25 Dec 2025

Abstract

This study examines the determinants of online purchase decisions among graduate students at Universitas Negeri Makassar, with particular attention to trust, price, and product quality. The study is significant because online transactions are characterized by uncertainty, limited physical inspection of products, and higher perceived risk, making these factors central to consumer decision-making. Conceptually, the study offers an integrated view of relational, economic, and product-related considerations in explaining online purchasing behavior. A descriptive quantitative approach was employed in this research. Data were collected through questionnaires administered to 100 graduate students who had previously purchased products online, selected using incidental non-probability sampling. The data were analyzed using multiple linear regression with the support of SPSS. The analysis focuses on both the partial and simultaneous effects of trust, price, and product quality on online purchase decisions. The study highlights that online purchasing decisions are closely associated with consumers’ confidence in sellers, price considerations, and evaluations of product quality. These findings imply that online businesses need to strengthen consumer trust, offer competitive pricing, and maintain product quality to encourage stronger purchase decisions. This study contributes to marketing management literature by emphasizing that online purchase decisions are shaped by both economic and relational factors.

Copyrights © 2025






Journal Info

Abbrev

FAMJ

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Strategic and Operations Management, addressing strategic decision-making, operational excellence, supply chain, process improvement, and performance management. Business and International Management, covering global strategy, cross-border operations, internationalization, and comparative management ...