JURNAL ILMIAH PLATAX
Vol. 14 No. 1 (2026): ISSUE JANUARY-JUNE 2026

Big Data Analytics with Blockchain Technology for Understanding Tourist Preferences in Ecotourism

Ogi, Imelda W. J. (Unknown)
Sumual, Jacline I. (Unknown)
Pandowo, Merinda H. C. (Unknown)
Paat, Franda Benedicta (Unknown)
Tuegeh, Octavia D. M. (Unknown)



Article Info

Publish Date
12 Apr 2026

Abstract

This study examines the integration of big data analytics and blockchain technology to understand tourist preferences in the context of ecotourism. The research was conducted in Manado, Indonesia, and employed a mixed-methods design combining digital tourism data analysis, surveys, semi-structured interviews, and blockchain prototype implementation. The study analyzed 500 tourist reviews collected from major online platforms, involved 150 tourism SMEs as primary respondents, and piloted the proposed system with 50 selected SMEs. Big data analytics was used to identify dominant tourist preferences and segment visitors based on their behavioral patterns. At the same time, blockchain technology was implemented to improve the security, traceability, and integrity of preference data. The results revealed four major tourist segments: family travelers, solo travelers, young travelers, and international tourists, each characterized by different preference combinations related to accommodation, nature tourism, culinary experiences, and tourism services. The findings also showed that blockchain significantly strengthened data security by reducing recorded data leakage and violation cases to zero after implementation. In addition, SMEs that used preference-based insights were able to improve service personalization and reported positive business outcomes, particularly in accommodation and nature-based tourism services. User evaluation further indicated high levels of acceptance across ease of use, operational efficiency, data security, and personalization quality. Overall, the study demonstrates that integrating big data analytics and blockchain technology provides a valuable framework for delivering secure, data-driven, and personalized ecotourism services. Keywords: Big data analytics; Blockchain; Ecotourism; Service personalization; Tourist preferences

Copyrights © 2026






Journal Info

Abbrev

platax

Publisher

Subject

Environmental Science

Description

Mencakup Penulisan yang berhubungan dengan pelaksanaan penelitian yang dilakukan secara mandiri, atau kelompok, dan berdasarkan Ruang Lingkup Pengelolaan Wilayah Pesisir, Konservasi, Ekowisata, dan Keanekaragaman Hayati ...