Journal of Management Research and Studies
Vol. 4 No. 1: January - June (2026)

Analysis of The Effect of Leadership Style and Employee Work Motivation on Service Effectiveness Mediated by Compensation

Akhmad Muzaky (Universitas Widya Gama Malang)
Adya Hermawati (Universitas Widya Gama Malang)
Sodik (Universitas Widya Gama Malang)



Article Info

Publish Date
17 Apr 2026

Abstract

The effectiveness of the Pasuruan City Social Service is a very important factor in efforts to improve community welfare. However, various factors such as leadership style, work motivation, and compensation are thought to influence the effectiveness of these services. Therefore, this study aims to analyze the influence of leadership style and employee work motivation on the effectiveness of compensation-mediated services. The population that is the focus of this study is all employees of the Pasuruan City Social Service, totaling 41 people. Given the relatively small population, which is 41 people, the sampling technique used is a saturated sample or census. Data analysis was carried out using the Partial Least Square (PLS) method using SmartPLS software version 4. The results of the study showed that leadership style did not have a direct effect on service effectiveness. Work motivation did not have a direct effect on service effectiveness. Leadership style had a direct effect on compensation. Work motivation had a direct effect on compensation. Compensation had a direct effect on service effectiveness. Leadership style had an effect on service effectiveness through compensation mediation. Work motivation had an effect on service effectiveness through compensation mediation.

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Journal Info

Abbrev

jmrs

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

The Journal of Management Research and Studies publishes scientific articles covering the following topics management Science in General, Marketing Management, Financial Management, Human Resource Management, Operational Management, Strategic Management, Risk Management, and ...