Sinergi : Jurnal Ilmiah Multidisiplin
Vol. 2 No. 4 (2026): Sinergi: Jurnal Ilmiah Multidisiplin

Perlindungan Hukum Data Nasabah Dalam Bank Digital Berbasis General Data Protection Regulation Di Indonesia

Affan Najmun Nahar (Fakultas Hukum, Universitas Negeri Semarang)
Putra Bagus Oktavian (Fakultas Hukum, Universitas Negeri Semarang)
Adrian Hadiputra (Fakultas Hukum, Universitas Negeri Semarang)
Dismas Arya Diputra (Fakultas Hukum, Universitas Negeri Semarang)
Ahmad Rezal Rizkyansyah (Fakultas Hukum, Universitas Negeri Semarang)
Baidhowi (Fakultas Hukum, Universitas Negeri Semarang)



Article Info

Publish Date
16 Apr 2026

Abstract

Advances in digital technology have driven the transformation of banking services from conventional systems to digital banks that rely on electronic data processing. This transformation brings convenience to customers, but at the same time increases the risk of personal data breaches, unauthorized access, and cyberattacks. This study aims to analyze legal regulations governing digital banks regarding customer data breaches,legal protections for customer data, and to compare regulations in Indonesia with the General Data Protection Regulation (GDPR) in the European Union. The research methodology employed is a normative legal approach using legislative, conceptual, and comparative analyses. The research results indicate that Indonesia already has a legal framework for customer data protection through the principle of bank secrecy in the Banking Law, the Information and Electronic Transactions Law, and the Personal Data Protection Law, which require data controllers to ensure data security and report data protection failures within a maximum of 3 x 24 hours. However, the implementation of such protection still faces challenges in the areas of supervision, compliance, and enforcement. Compared to the GDPR, regulations in Indonesia still lag behind in terms of accountability, the severity of sanctions, the obligation to notify data breaches, and the authority of the supervisory body. Therefore, legal protection of customer data in digital banks in Indonesia needs to be strengthened through supervision

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Journal Info

Abbrev

sinergi

Publisher

Subject

Aerospace Engineering Humanities Biochemistry, Genetics & Molecular Biology Education Environmental Science Health Professions Immunology & microbiology Physics Social Sciences

Description

Sinergi: Jurnal Ilmiah Multidisiplin merupakan platform publikasi ilmiah yang memfasilitasi riset inovatif dan diseminasi pengetahuan lintas disiplin ilmu. Jurnal ini menerbitkan artikel penelitian orisinal yang mencakup spektrum ilmu Pendidikan, Teknologi, Ekonomi, Kesehatan, Hukum, Agama, Sosial, ...