ALKHIDMAH: Jurnal Pengabdian dan Kemitraan Masyarakat
Vol. 3 No. 1 (2025): Jurnal Pengabdian dan Kemitraan Masyarakat (ALKHIDMAH)

Penyuluhan dalam Pemanfaatan E-Commerce Digital Wallet, dan Online Delivery di era digitalisasi

Dian Rachmawati Afandi (Universitas Pelita Bangsa)
Indra Permana (Universitas Pelita Bangsa)
Dwi Astuti (Universitas Pelita Bangsa)
Arif Widodo Nugroho (Universitas Muhammadiyah Prof. Dr. HAMKA)



Article Info

Publish Date
30 Jan 2025

Abstract

The research explores the role of digital wallets and online delivery services in enhancing the competitive edge of Micro, Small, and Medium Enterprises (MSMEs) amidst rapid digitalization. With the growing importance of social capital and technological adoption, MSMEs can expand their business reach and improve their performance. The study highlights the significant increase in digital wallet utilization in Indonesia, where numerous platforms like Gopay and OVO have gained traction. Challenges such as a lack of digital literacy among MSME owners hinder their ability to leverage e-commerce effectively. This project involved direct support and consultation for MSMEs, aiming to address their challenges and identify strategic solutions. Findings indicate improved customer engagement through digital marketing, which allows MSMEs to build brand awareness without the need for extensive resources. Ultimately, the study advocates for increased digital presence and adaptability among MSMEs to thrive in the evolving market landscape.

Copyrights © 2025






Journal Info

Abbrev

ALKHIDMAH

Publisher

Subject

Description

ALKHIDMAH: Jurnal Pengabdian dan Kemitraan Masyarakat is published by Islamic Sharia College Nurul Qarnain, Jember, East Java, Indonesia. The Journal Contains publications on the results of community service activities, models or concepts and or their implementation in the context of increasing ...