EMPATI : Jurnal Bimbingan dan Konseling
Vol. 13 No. 1 (2026): EMPATI : JURNAL BIMBINGAN DAN KONSELING

Analysis of Student Perception on Guidance and Counseling Management System Implementation

Fitri, Nola Erpiana (Unknown)
Suherman, Uman (Unknown)
Al Hakim, Ibrahim (Unknown)



Article Info

Publish Date
01 May 2026

Abstract

The research aims to analyze students' perception of the implementation of the Guidance and Counseling (GC) management system in schools, identify managerial gaps, and formulate recommendations for developing a digital-based system. Comprehensive GC services require systematic management, regulated through the integrated POAC (Planning, Organizing, Actuating, Controlling) functions. The method used is descriptive qualitative through a Focus Group Discussion (FGD) with 10 high school students. The results showed significant success in the Actuating (Implementation) function (high interaction comfort and quality of interpersonal relationships). However, a critical communication gap was found in the Planning function, where the majority of students (9 out of 10) were unaware that the need assessment was used as the basis for program development. Furthermore, a strong aspiration from students was found towards the digitalization of GC services to increase accessibility and transparency, especially in scheduling and online need assessment. The implication is that the GC management system needs to be enhanced by strengthening two-way communication and integrating digital technology as part of the System Support to achieve accountability and effectiveness.

Copyrights © 2026






Journal Info

Abbrev

empatinew

Publisher

Subject

Education Social Sciences Other

Description

Empati : Jurnal Bimbingan dan Konseling, with registered number ISSN 2406-8691 (print), ISSN 2581-0677 (online) is a scientific journal of research results in the field of Guidance and Counseling, published by the Guidance and Counseling Study Program, Faculty of Education, Universitas PGRI ...