Jurnal Komunikasi
Vol. 3 No. 3 (2025): Jurnal Komunikasi

THE ROLE OF COMMUNICATION IN THE LEGAL PROTECTION OF PATIENTS IN HEALTH SERVICES IN INDONESIA: A LITERATURE REVIEW

Gunawan Widjaja (Senior Lecturer Faculty of Law Universitas 17 Agustus 1946 Jakarta)
Dyah Ersita Yustanti (Senior Lecturer Faculty of Law Universitas 17 Agustus 1945 Jakarta, Indonesia)
Hotmaria Hertawaty Sijabat (Doctoral Student Faculty of Law Universitas 17 Agustus 1945 Jakarta, Indonesia)
Handojo Dhanudibroto (Doctoral Student, Faculty of Law Universitas 17 Agustus 1945 Jakarta, Indonesia)



Article Info

Publish Date
01 Jan 2026

Abstract

Communication plays a central role in the legal protection of patients in health services in Indonesia. Through effective communication, patients' rights such as the right to medical information, informed consent, and confidentiality of health data can be fulfilled optimally. Clear and transparent communication not only strengthens the patient's legal position, but also minimises potential disputes between patients and health workers. However, the implementation of ideal communication still faces various obstacles, such as time constraints, low health literacy, and the challenge of adapting digital technology in health services. This literature review confirms the importance of strengthening the communication capacity of health workers, educating patients, and updating regulations so that patient legal protection through communication can be realised effectively and evenly throughout Indonesia

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Journal Info

Abbrev

KOMUNIKASI

Publisher

Subject

Description

Jurnal Komunikasi menerbitkan artikel penelitian dari berbagai topik dalam ilmu komunikasi. Jurnal merupakan ruang interdisipliner yang mewadahi penelitian terkait komunikasi dan media yang tidak terbatas pada komunikasi interpersonal, komunikasi massa, periklanan, strategi komunikasi, dan studi ...