Komunita: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Vol 5 No 2 (2026): Mei

Transformasi Operasional KL Lazismu Tingkat Wilayah Jawa Barat melalui Pelatihan Lean Management untuk Distribusi Bantuan yang Lebih Cepat dan Tepat

Aziz Pratiwi, Nurul (Unknown)
Minhajuddin, Minhajuddin (Unknown)
Nabila Putri, Kenny (Unknown)
Wildan Sidiq, Muhammad (Unknown)



Article Info

Publish Date
14 May 2026

Abstract

West Java Province has 3.88 million people living in poverty (7.89%), placing significant demands on social institutions such as Lazismu to distribute aid swiftly, accurately, and accountably. However, Lazismu's regional Service Offices (KL) continue to face operational challenges including distribution delays, duplicate beneficiary data, weak inter-unit coordination, and limited human resource capacity. This community service activity aimed to strengthen the capacity of KL Lazismu personnel through lean management training to achieve more efficient and targeted aid distribution. The methodology encompassed field observation, value stream mapping, interactive training through a problem-based learning approach, and evaluation via pre-test and post-test instruments. The training involved 16 Lazismu scholarship recipients from Universitas 'Aisyiyah Bandung. Evaluation results revealed an average comprehension improvement of 28.7%, surpassing the minimum target of 20%. The highest gains were recorded in amil primary duties (40%), followed by lean management (36%), and communication competency (36%). Two aspects reached perfect scores of 100%: the principles of trust and transparency, and amil communication competency. These findings demonstrate that lean management training is effective in building the competency of zakat institution personnel while establishing a strong foundation for the operational transformation of aid distribution toward greater efficiency, transparency, and measurable social impact.

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Journal Info

Abbrev

komunita

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Public Health Social Sciences

Description

Jurnal Pengabdian dan Pemberdayaan Masyarakat merupakan jurnal pengabdian kepada masyarakat yang menjadi wadah ilmiah untuk pengabdian, dengan nomor terdaftar E-ISSN. KOMUNITA adalah jurnal multidisiplin ilmiah yang diterbitkan oleh PELITA NUSA TENGGARA. Penerbitan jurnal ini akan dilakukan dalam ...