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All Journal Jurnal Informatika Ekonomi Bisnis Indonesian Journal of Economic & Management Sciences (IJEMS)
Nurul Aziz Pratiwi
Universitas Indonesia Maju
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Quality Performance of Manufacturing Companies in West Java: SCM, TQM, and JIT Impact Nurul Aziz Pratiwi; Ervan Susilowati; Syukriah Syukriah; Didi Pianda; Erna Susanti
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 3 (September 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i3.646

Abstract

This study aims to analyze the impact of supply chain management (SCM), total quality management (TQM), and just-in-time (JIT) practices on the quality performance of manufacturing companies in Jawa Barat, Indonesia. The manufacturing sector in Jawa Barat plays a crucial role in the regional economy, making it imperative for companies to maintain high-quality standards to remain competitive. Data were collected through surveys and interviews from a sample of 40 manufacturing companies in Jawa Barat. The analysis included statistical techniques such as t-tests and F-tests to examine the relationships between SCM, TQM, JIT, and quality performance. The results indicated that SCM, TQM, and JIT practices have a significant positive influence on quality performance. The calculated t-values and F-value were found to be greater than the critical values, indicating statistical significance. Furthermore, the Adjusted R Square value of 0.669 suggests that 66.9% of the variance in quality performance can be attributed to the combined influence of SCM, TQM, and JIT. These findings underscore the importance of implementing effective SCM, TQM, and JIT practices to enhance quality performance in manufacturing companies. By optimizing supply chain processes, fostering a culture of continuous improvement, and implementing lean production methods, companies can achieve higher product quality, customer satisfaction, and operational efficiency.
The Influence of Total Quality Management (TQM) on the Quality of Health Services at PKM XYZ Nurul Aziz Pratiwi; Ria Bahriah
Indonesian Journal of Economic & Management Sciences Vol. 1 No. 4 (2023): August 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijems.v1i4.5571

Abstract

This research was conducted to find out whether there is an influence of Total Quality Management (TQM) on the quality of health services. The research was conducted at one of the PKM located in Kab. Bandung using the Total Quality Management (TQM) method. Data collected in this research was carried out by direct observation and interviews. The results of this research show that TQM has a significant influence on the quality of health services at PKM, namely service quality both partially and simultaneously
Co-Authors Didi Pianda Erna Susanti Ervan Susilowati Ria Bahriah Syukriah Syukriah