This study aims to analyze the effectiveness of the joint liability system in reducing non-performing loans and strengthening women’s economic empowerment within the PNM Mekaar program. The research employed a cross-sectional survey design involving 185 active respondents selected through purposive sampling. Data were analyzed using multiple linear regression and paired sample t-tests to examine the relationships among variables and changes in non-performing loan rates before and after the implementation of the system. The findings indicate that the joint liability system improved members’ repayment discipline by 87.6% and reduced the non-performing loan ratio from 8.3% to 2.1%. Social capital dimensions, including social networks, trust, and collective norms, were found to have a positive and significant effect on the system’s effectiveness (p < 0.05). In addition, financial literacy, mentoring quality, and consi stent supervision contributed to the program’s success. These findings highlight the importance of social capital in supporting microfinance sustainability and enhancing women’s economic empowerment.
Copyrights © 2026