Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026

The Effect of Artificial Intelligence on Digital Marketing Management of MSMEs

Suhroji Adha (Universitas Faletehan, Indonesia)
Irawan Irawan (Universitas Faletehan, Indonesia)
Enji Azizi (Universitas Faletehan, Indonesia)
Hero Wirasmara Kusuma (Universitas Faletehan, Indonesia)
Mira Nurhikmat (Universitas Faletehan, Indonesia)



Article Info

Publish Date
31 May 2026

Abstract

The advancement toward the Society 5.0 era has encouraged MSMEs to increasingly adopt artificial intelligence in various business activities, particularly in digital marketing practices. However, empirical evidence examining the role of artificial intelligence in supporting digital marketing management among MSMEs, especially in developing countries, remains limited. This study investigates the influence of artificial intelligence utilization on digital marketing management among MSMEs in the Society 5.0 era. A quantitative approach was employed through a survey involving MSMEs that actively utilize digital technologies in their marketing activities. The collected data were analyzed using linear regression analysis with the assistance of SPSS software. The findings reveal that artificial intelligence utilization has a positive and statistically significant effect on digital marketing management among MSMEs. These results indicate that the integration of artificial intelligence into digital marketing activities contributes to improving marketing effectiveness and strengthening MSMEs’ competitiveness in the Society 5.0 era. Furthermore, this study contributes to the literature on technology-based digital marketing and provides practical implications for MSME practitioners and policymakers.

Copyrights © 2026






Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...