JEE (Journal of English Education)
Vol. 12 No. 1 (2026): JEE (Journal of English Education)

THE EFFECTIVENESS OF AI-BASED CHATBOTS IN ENHANCING ENGLISH AS A FOREIGN LANGUAGE (EFL) LEARNING

Rasmita (Universitas Putra Indonesia YPTK Padang)
Dian Anggraini (UPI YPTK Padang)
Anita Wijayanti (Universitas Mahakarya Asia)
Wienda Gusta (UPI YPTK Padang)
Ryan Hidayat Rafiola (Universitas Negeri Gorontalo)



Article Info

Publish Date
01 Jun 2026

Abstract

The integration of Artificial Intelligence (AI) in education has created new opportunities for English as a Foreign Language (EFL) learning; however, research on the effectiveness of AI-based chatbots in improving students’ language skills and learning motivation remains limited, particularly in EFL contexts. This study investigates the impact of AI-based chatbots on students’ speaking and writing skills, as well as their motivation toward learning English. A quasi-experimental design was employed involving two groups of students: an experimental group using AI-based chatbots and a control group receiving traditional instruction. Data were collected through pre-tests, post-tests, questionnaires, and interviews to evaluate students’ achievement and perceptions. The findings revealed that the experimental group showed significantly greater improvement than the control group, with average post-test scores increasing by approximately 18% in speaking and 15% in writing. In addition, students reported higher levels of motivation, confidence, and classroom engagement due to the interactive and immediate feedback provided by the chatbots. These findings suggest that AI-based chatbots can effectively support EFL learning and complement conventional teaching methods by creating more interactive and student-centered learning environments. Future research is recommended to examine the long-term effects of chatbot-assisted learning and explore the integration of more advanced AI features in language education.

Copyrights © 2026






Journal Info

Abbrev

JEE

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media

Description

JEE (Journal of English Education) is a scientific journal that collects the results of the research and scientific work of lecturers, teachers, or students associated with learning and teaching English. It is a blind peer review international journal which publishes manuscripts within the fields of ...