Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Vol. 8 No. 1 (2026): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam

Penguatan Branding dan Digitalisasi Wisata melalui Program SERIP 360° Bakau Serip

Mutia Ulfah (Politeknik Negeri Batam)
Alrido Martha Devano (Politeknik Negeri Batam)
Ancala Laras Putri (Politeknik Negeri Batam)
Andi Erna Mulyana (Politeknik Negeri Batam)
Aprizal Putra (Politeknik Negeri Batam)
Ayu Diah Lestari (Politeknik Negeri Batam)
Bambang Hendrawan (Politeknik Negeri Batam)
Daniel Kasidi (Politeknik Negeri Batam)
Viona Metriani (Politeknik Negeri Batam)
Sarah Nur Aulia (Politeknik Negeri Batam)
Agitya Putri Alifia (Politeknik Negeri Batam)
Emiliana Saidatul Chabibah  (Politeknik Negeri Batam)
Siti Fatimah Azzahro (Politeknik Negeri Batam)
Callysta Diva Filia (Politeknik Negeri Batam)
Miftah Khoiriah Harahap (Politeknik Negeri Batam)



Article Info

Publish Date
29 Jun 2026

Abstract

Abstract— Kampung Tua Bakau Serip is the only nationally recognized mangrove tourism village in Sumatra. Its ecological, cultural, and educational potential remains underutilized due to sporadic branding, unstructured digital promotion channels, and limited community capacity. This article presents the SERIP 360° program, a community service initiative aimed at strengthening brand identity, enhancing digital literacy among the local community, and activating digital tourism promotion campaigns through the participation of Pokdarwis (tourism awareness groups) and local MSMEs. The program employs several strategies: (i) branding audits, development of brand guidelines, and visual identity training; (ii) optimization of digital channels, editorial planning, and storytelling workshops; (iii) production of digital content, multilingual tourism catalogs, and interactive QR signage; and (iv) collaborative digital campaigns with influencers and local media. The program is implemented in two continuous phases over one semester, emphasizing the formation of an internal content team within the village to ensure independent management of digital promotion. Target outputs include a brand guideline document, active digital channels, ready-to-publish content, multilingual digital catalogs, and interactive QR signage. Evaluation is conducted both formatively and summatively, using sustainability achievement indicators. SERIP 360° demonstrates that a collaborative, community-based approach can serve as a model for adaptive, professional, and sustainable branding and digital promotion in tourism villages, and can be replicated in other nature-based tourism villages across Indonesia.

Copyrights © 2026






Journal Info

Abbrev

AbdiMas

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Mechanical Engineering

Description

Jurnal Pengabdian kepada Masyarakat(Jurnal AbdiMas Polibatam) adalah jurnal multidisiplin ilmiah yang diterbitkan oleh Pusat Penelitian Pengembangan dan Pengabdian Masyarakat (Pusat P2M) Politeknik Negeri Batam. Tujuan publikasi jurnal ini adalah untuk menyebarluaskan pemikiran konseptual atau ...