West Science Social and Humanities Studies
Vol. 4 No. 06 (2026): West Science Social and Humanities Studies

A Comparison of Managerial Training Programs and Welfare Programs on Employee Loyalty and Productivity in Indonesian Multinational Companies

Muhammad Syafri (State University of Makassar)
Teguh Setiawan Wibowo (STIE Mahardhika)
Mohammad Gifari Sono (Universitas Muhammadiyah Luwuk)
Siera Syailendra (Universitas Kader Bangsa)
Muis Muis (Universitas Al Washliyah Darussalam Banda Aceh)



Article Info

Publish Date
26 Jun 2026

Abstract

Employee loyalty and productivity are critical factors influencing organizational performance and long-term competitiveness, particularly in multinational companies operating in dynamic business environments. Organizations increasingly invest in managerial training programs and employee welfare programs to enhance workforce effectiveness and commitment. However, limited research has comparatively examined the relative influence of these initiatives on employee loyalty and productivity within the context of Indonesian multinational companies. This study aims to analyze and compare the effects of managerial training programs and welfare programs on employee loyalty and productivity. A quantitative research approach was employed using data collected from 175 employees working in multinational companies across Indonesia. Data were gathered through structured questionnaires measured using a five-point Likert scale and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The findings indicate that both managerial training programs and welfare programs have positive and significant effects on employee loyalty and productivity. Managerial training programs significantly influence employee loyalty and employee productivity, while welfare programs significantly affect employee loyalty and employee productivity. The results further reveal that welfare programs exert a stronger impact on employee loyalty, whereas managerial training programs demonstrate a greater influence on employee productivity. These findings suggest that multinational companies should adopt a balanced human resource strategy that combines employee development initiatives with comprehensive welfare support to maximize organizational performance, employee commitment, and workforce effectiveness. This study contributes to the human resource management literature by providing comparative evidence regarding the effectiveness of training and welfare interventions in multinational corporate settings.

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Journal Info

Abbrev

wsshs

Publisher

Subject

Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

Description

West Science Social and Humanities Studies is an academic journal that focuses on interdisciplinary research in the fields of social science, science, and humanities studies. The journal aims to present high-quality articles that make significant contributions to our understanding of society, ...