Pendampingan Orang Tua dan Penguatan ULD untuk Layanan Digital Sekolah Inklusi di Lumajang

Angger Timansah (Universitas PGRI Argopuro Jember)
Arifah Nurhadiyati (Universitas PGRI Argopuro Jember)
Imaratul Ulwiyah (Universitas PGRI Argopuro Jember)

Ngabekti: Jurnal Pengabdian kepada Masyarakat
Vol. 4 No. 1 (2026): June 2026

Inclusive schools are an effective solution for providing equal access to education for children with special needs amidst the limited number of Special Schools (SLB). Lumajang Regency faces serious challenges in implementing inclusive education, characterized by the absence of a Disability Service Unit (ULD), a shortage of Special Assistant Teachers, lack of teacher training, weak teacher-parent collaboration, and the absence of educational digitalization. This community service activity aims to: (1) provide assistance to parents in utilizing digital services in inclusive schools, (2) encourage the strengthening of ULD in Lumajang Regency, and (3) realize collaboration between teachers, parents, academics, and local government. The activity was conducted over one month (April 6–May 4, 2026) in Jogoyudan Village, Lumajang District, involving 25 parents of children with special needs, 5 Special Assistant Teachers, 5 school principals, and 2 representatives from the Education Office. Methods used included surveys, Focus Group Discussions (FGD), training, simulation, and mentoring. The results showed: (1) the initial condition of parents was very concerning—100% experienced difficulties in mentoring and 92% felt frustrated; (2) there was an increase in parents' understanding of digitalization from an average of 30 to 82; (3) an increase in teachers' understanding of inclusive education from 55 to 89; (4) a stark contrast in satisfaction levels between parents with ULD (85%) and without ULD (15%); and (5) ULD socialization successfully raised local government awareness and school commitment. This activity concludes that parental assistance, digitalization of services, and strengthening of ULD are urgent and interconnected needs. Collaboration between local government, academics, and practitioners is the key to success in realizing quality inclusive education in Lumajang Regency. The main recommendation is the immediate establishment of ULD in Lumajang, the development of sustainable digitalization systems, and the strengthening of cross-sector collaboration.