Jurnal Akademik Pengabdian Masyarakat
Vol. 4 No. 4 (2026): JULI

Perancangan Dan Analisis Topologi Jaringan Pada BPJS Ketenagakerjaan Cabang Palembang Menggunakan Cisco Packet Tracer

Gunawan Gunawan (Universitas Bina Darma)
Jemakmun Jemakmun (Universitas Bina Darma)



Article Info

Publish Date
26 Jun 2026

Abstract

The stability of computer network infrastructure is a critical factor in supporting public service operations, including at the BPJS Ketenagakerjaan Palembang Branch Office, which serves four divisions across two floors with a total of 37 Personal Computers (PCs). This study aims to design and analyze a Local Area Network (LAN) topology based on the Extended Star topology combined with a Class C IPv4 addressing scheme (192.168.1.0/24), and to evaluate its fault tolerance characteristics through simulation using Cisco Packet Tracer. The method includes field observation, simulation experiments, and literature study, with two testing scenarios: normal operating conditions and backbone link-failure conditions. Results under normal conditions show a 100% ICMP packet delivery success rate (0% packet loss) with an average Round Trip Time (RTT) of 5 ms. However, under the backbone failure scenario, the network experienced total communication failure with 100% packet loss, confirming the vulnerability of a pure Star architecture to a single point of failure. Based on these findings, this study recommends a Hybrid Star-Ring architecture, combining an Extended Star topology at the client level with a Spanning Tree Protocol (STP)-based Backbone Ring at the main switch interconnection, together with VLAN, Port Security, Access Control List (ACL), and Quality of Service (QoS) to enhance security and service quality in real-world deployment.

Copyrights © 2026






Journal Info

Abbrev

japm

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

Description

Manajemen, Ekonomi, Ekonomi Syariah, Akuntansi, Kewirausahaan, Bisnis, Ilmu Sosial Humaniora, Sastra, Bahasa, Pertanian, Kesehatan, Peternakan, perikanan, Politik, Pendidikan, Ilmu Teknik, Sistem Informasi, Teknik Elektro dan Informatika, Desain Komunikasi Visual, Ilmu Komunikasi, Hukum, ...