Ensiklopedia Research and Community Service Review
Vol 5, No 3 (2026): Vol. 5 No. 3 Juni 2026

PENGARUH PENERAPAN SISTEM INFORMASI MANAJEMEN TERHADAP TINGKAT KEPUASAN PEGAWAI DI DINAS PERHUBUNGAN KABUPATEN PADANG PARIAMAN

Arivetullatif Arivetullatif (Fakultas Ekonomi, Universitas Sumatera Barat)
Rini Afrianti (Fakultas Ekonomi, Universitas Sumatera Barat)
Yanti Murni (Fakultas Ekonomi, Universitas Sumatera Barat)



Article Info

Publish Date
18 Jun 2026

Abstract

Abstract .The implementation of a computer-based Management Information System is essential for enhancing the efficiency, effectiveness, and performance of human resources in government institutions. This study examines the effect of a management information system on employee satisfaction at the Transportation Office of Padang Pariaman Regency.  Using a quantitative approach, data were analyzed through descriptive statistics and multiple linear regression. The population consisted of all employees of the Transportation Office of Padang Pariaman Regency. The independent variables were quality (X₁), perception (X₂), and training (X₃), while employee satisfaction (Y) served as the dependent variable.  Results show that quality, perception, and training individually have a significant positive effect on employee satisfaction, with significance values of 0.029, 0.040, and 0.047 respectively. Simultaneously, the three variables significantly influence satisfaction, as indicated by an F-value significance of 0.007, which is below the 0.05 threshold. Collectively, these variables contribute 37.2% to employee satisfaction, while the remaining 62.8% is influenced by other factors outside the research model.  The study concludes that optimizing the use of information technology can improve employee performance and service quality. It is recommended that management sustain and enhance organizational performance by maximizing available technological resources to support more effective public service delivery.Keywords : Management Information System, Employee Satisfaction, Service Quality.

Copyrights © 2026






Journal Info

Abbrev

erw

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Electrical & Electronics Engineering Mechanical Engineering Social Sciences Other

Description

Ensiklopedia Research and Community Service Review adalah merupakan Jurnal Penelitian dan Kajian Ilmiah serta Pegabdian kepada Masyarakat yang diterbitkan Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia yang terbit 3 (tiga) kali dalam setahun yakni di bulan Oktober, Februari dan ...