Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 2 No 9 (2018): September 2018

Analisis Dan Perbaikan Usability Aplikasi Mobile KAI Access Dengan Metode Usability Testing Dan Use Questionnaire

Kevin Ryan Hadi (Fakultas Ilmu Komputer, Universitas Brawijaya)
Hanifah Muslimah Az-Zahra (Fakultas Ilmu Komputer, Universitas Brawijaya)
Lutfi Fanani (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
12 Feb 2018

Abstract

The most important aspect of measuring the quality of applications is usability. Usability can be determines how far a products or service can be used by user for reached the purpose and how easy to use the application interface.Applications with a high usability levels basically will usually have more users and loyal. Otherwise, if the usability levels of applications is too low eventually will be abandoned by the users and switch to the another application. In this study, which application will be analyzed is the mobile application of train ticket booking KAI Access. Measurement usability can be use usability testing techniques where the product evaluation process involves direct testing to the user sample. This test will be doing in three steps, first test assignment, second fill out questionnaire and third interview. Each parameter has several statements will be given to the user to assess the usability level of the KAI Access application. There are two tests in this study, beginning test and finals test. beginning tests were performed to analyze usability levels before recommendation. Then final tests were performed to analyze usability levels after recommendation. The recommendation will be used design guidelines to enhance best result.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...