This study aims to analyze the role of trust in enhancing zakat participation in the digital era and to examine the ambivalence of digital technology in zakat management, particularly among young professionals as productive muzakki. The main problem addressed in this research lies in the gap between the vast potential of zakat and its relatively low institutional collection, which is not merely caused by economic factors but also by declining trust in zakat institutions and governance challenges. This study employs a qualitative, library-based approach by reviewing classical fiqh literature, contemporary Islamic economic thought, and recent interdisciplinary studies on digital Islamic philanthropy. The findings reveal that trust is a multidimensional construct consisting of cognitive, affective, and normative dimensions, which significantly influence muzakki decisions to channel zakat through formal institutions. Digital technology enhances efficiency, accessibility, and transparency; however, it also creates ambivalence by introducing risks related to data security, symbolic transparency, and the commodification of religious practices. This study concludes that digital technology alone cannot increase zakat participation without trust and ethical legitimacy. Trust functions as a mediating variable determining the effectiveness of digital transformation in zakat governance. The originality of this research lies in the development of an integrative conceptual framework based on maqāṣid al-sharīʿah that repositions zakat as an Islamic philanthropic and socio-ethical institution in modern governance.
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