Jurnal Manajemen Dakwah
Vol. 14 No. 1 (2026): JMD

THE INFLUENCE OF NARCISSISTIC LEADERSHIP, BURNOUT AND JOB SATISFACTION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)

Malia Nurmaliah (Universitas Terbuka)
Kabul Wahyu Utomo (Universitas Terbuka)
Wenda Wahyu Christiyanto (Universitas Terbuka)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to determine the effect of narcissistic leadership on organizational citizenship behaviour (OCB) mediated by burnout and job satisfaction. This research is a quantitative approach with causality analysis. Data were collected using a questionnaire developed based on a five point Likert scale. Questionnaires were distributed to 305 civil servants of the Directorate General of Islamic Community Guidance Ministry of Religious Affairs of the Republic of Indonesia. A total of 178 questionnaires were returned and deemed eligible for analysis, resulting in a response rate of 58.36%. The data were analyzed using the SEM-PLS method with the help of SmartPLS 4 software. The results showed that narcissistic leadership has a positive and significant effect on OCB and burnout, while having a negative and significant effect on job satisfaction. Burnout has a negative and significant effect on job satisfaction and OCB. Furthermore, job satisfaction has a positive and significant effect on OCB. Burnout partially mediates the relationship between narcissistic leadership and OCB, as well as the relationship between narcissistic leadership and job satisfaction. In addition, job satisfaction partially mediates the relationship between burnout and OCB and the relationship between narcissistic leadership and OCB.   Keywords: burnout; job satisfaction; narcissistic leadership; organizational citizenship behaviour

Copyrights © 2026






Journal Info

Abbrev

jmd

Publisher

Subject

Religion Economics, Econometrics & Finance

Description

Jurnal Manajemen Dakwah is a biannually journal published by UIN Syarif Hidayatullah Jakarta in cooperation with Asosiasi Profesi Dakwah Indonesia (APDI). This journal exists as a means of publishing works with a focus in the field of dakwah management. The scope of the journal includes dakwah ...