Return : Study of Management, Economic and Bussines
Vol. 5 No. 7 (2026): Return: Study of Management, Economic and Business

The Effect of Leadership Style and Employee Engagement on Generation Z Job Satisfaction in The Property Industry in Jakarta with Employee Resilience as A Mediation Variable

Aris Muhamad Syukur (Universitas Negeri Jakarta)
Corry Yohana (Universitas Negeri Jakarta)
Christian Wiradendi Wolor (Universitas Negeri Jakarta)



Article Info

Publish Date
30 Jul 2026

Abstract

Generation Z has become an increasingly important component of the workforce, yet many young employees experience challenges related to job satisfaction, leadership expectations, and workplace adaptation. In the property industry, which is characterized by dynamic market conditions and high work demands, understanding the factors that influence Generation Z employees’ job satisfaction is essential. This study aims to examine the effect of leadership style and employee engagement on Generation Z job satisfaction, with employee resilience as a mediating variable in the property industry in Jakarta. This research employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 240 Generation Z employees working in property companies in Jakarta. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. The results indicate that leadership style and employee engagement have a positive and significant effect on employee resilience. Furthermore, leadership style, employee engagement, and employee resilience significantly influence job satisfaction. Employee resilience has the strongest direct effect on job satisfaction and significantly mediates the relationship between leadership style and employee engagement toward job satisfaction. These findings highlight that psychological resilience plays a crucial role in strengthening employees’ ability to adapt and maintain satisfaction in demanding work environments. Therefore, organizations should develop supportive leadership practices and strengthen employee engagement programs to enhance resilience and job satisfaction among Generation Z employees.

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Journal Info

Abbrev

return

Publisher

Subject

Economics, Econometrics & Finance

Description

The Journal RETURN is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by PT. Publikasiku Academic Solution. The Jurnal RETURN provides a means for sustained discussion of relevant issues that fall within the focus and ...