Journal of Educational Management Research
Vol. 5 No. 4 (2026)

Work Engagement as a Mediator between Perceived Organizational Support and Job Satisfaction among Local Government Employees in Indonesia

Alhutari Restu Illahi (Universitas Negeri Padang)
Nia Ariyani Erlin (Universitas Negeri Padang)



Article Info

Publish Date
24 Jul 2026

Abstract

This study aims to examine the effect of perceived organizational support on job satisfaction and to analyze the mediating role of work engagement among employees of the Community and Village Empowerment Office (DPMD) of Padang Pariaman Regency, Indonesia. This research employed a quantitative approach with an explanatory design. Data were collected through questionnaires distributed to all 36 employees using a census sampling technique. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3, including measurement model assessment, structural model evaluation, and mediation analysis. The results indicate that perceived organizational support has a positive and significant effect on job satisfaction (β = 0.480, p = 0.002) and work engagement (β = 0.809, p < 0.001). Furthermore, work engagement positively influences job satisfaction (β = 0.362, p = 0.030) and significantly mediates the relationship between perceived organizational support and job satisfaction (β = 0.293, p = 0.047). The study concludes that organizational support enhances employee satisfaction by strengthening psychological engagement. The findings imply that public sector organizations should prioritize supportive leadership, employee recognition, and engagement strategies to improve employee well-being and organizational effectiveness.

Copyrights © 2026






Journal Info

Abbrev

jemr

Publisher

Subject

Humanities Education Social Sciences

Description

Journal of Educational Management Research is an international peer-reviewed journal which publishes original and significant contributions to educational management, administration, and leadership, in its broadest sense, from all over the world. This includes primary research projects in schools ...