Berajah Journal
Vol. 6 No. 4 (2026): Berajah Journal

PENDAMPINGAN PENGEMBANGAN UMKM NIMELS KITCHEN MELALUI OPTIMALISASI STRATEGI PEMASARAN DIGITAL

Ni Komang Diah P.A. (Universitas Airlangga Surabaya)
Ketut Indra laksana.T.P. (Universitas Airlangga Surabaya)
Wynedhi Yudishtiro (Universitas Airlangga Surabaya)
Moch Bryan Ardy S. (Universitas Airlangga Surabaya)
Frisky Christian K. (Universitas Airlangga Surabaya)
Saifani Syahir S. (Universitas Airlangga Surabaya)
Muhamad Syauqy T. (Universitas Airlangga Surabaya)
Tri Siwi Agustina (Universitas Airlangga Surabaya)
Elsa Yustika Putri (Universitas Airlangga Surabaya)



Article Info

Publish Date
25 Jul 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a significant role in supporting economic growth, particularly in the rapidly growing culinary sector. One MSME with strong development potential is Nimels Kitchen, a food and beverage business located in Surabaya that specializes in brownies, cakes, and cookies. Despite offering high-quality products and holding halal certification, Nimels Kitchen still faces several challenges, particularly in digital marketing. The business has not fully optimized social media as a promotional platform, its brand awareness remains relatively low, and its ordering system still relies on a pre-order model. This community assistance program aimed to strengthen Nimels Kitchen’s digital marketing strategy through a participatory approach involving field observations, semi-structured interviews, SWOT analysis, and the implementation of solutions tailored to the partner’s needs. The program included the development of a Linktree integrated with WhatsApp Business, the creation of a digital product catalog, product photography training, and recommendations for Instagram Reels and TikTok content strategies. The results indicate that Nimels Kitchen’s digital promotional media became more organized, product information became easier for customers to access, and the business owner gained a better understanding of the importance of digital marketing in business development. Although the impact on sales growth could not yet be measured due to the relatively short implementation period, the program successfully established a stronger digital marketing foundation that is expected to expand market reach, enhance brand awareness, and support the long-term sustainability of the business.

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Journal Info

Abbrev

go

Publisher

Subject

Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

BERAJAH JOURNAL menerbitkan artikel tentang pendidikan dan pembelajaran secara umum. Berisi artikel /hasil penelitian yang ditulis oleh para ahli, ilmuwan, praktisi, dan reviewer di bidang pendidikan dan pembelajaran. Beberapa cakupan Berajah Journal meliputi: Teori dan landasan pendidikan dan ...