Inclusive Communication Training through Personal Social Responsibility at SMKN 47 Jakarta

Leila Mona Ganiem (Universitas Mercu Buana, Meruya Selatan, Jakarta 11650, Indonesia)
Kholisoh Nur (Universitas Mercu Buana)
Nurhayani Saragih (Universitas Mercu Buana)
Rachmita Maun Harahap (Universitas Mercu Buana)
Muhammad Raqib Mohd Sofian (Universiti Sains Islam Malaysia)

LOSARI: Jurnal Pengabdian Kepada Masyarakat
Vol. 8 No. 2 (2026): (Articles in Progress)

This International Joint Community Service (KLN) program aimed to improve inclusive communication competence among vocational students by addressing communication barriers between the hearing majority and Deaf/Hard-of-Hearing (HoH) communities. Conducted collaboratively by Universitas Mercu Buana and Universiti Sains Islam Malaysia at SMK Negeri 47 Jakarta, the program involved 14 students through participatory and competency-based training activities. The intervention was grounded in Personal Social Responsibility (PSR) and Shared Labor frameworks. Training activities included Deaf culture awareness, Communication Repair strategies, Total Communication principles, BISINDO practice, simulations, and reflective discussions. Evaluation results showed a 53% increase in understanding of Deaf culture, a 63% increase in basic BISINDO knowledge, a 55% increase in Communication Repair skills, and a 45% increase in communication confidence. Participants also proposed simple accessibility adaptations relevant to vocational contexts. The findings indicate that PSR-based inclusive communication training can strengthen ethical awareness, communication competence, and social inclusion in vocational education.