TOFEDU: The Future of Education Journal
Vol 5 No 2 (2026)

The Influence of Content Marketing, Experiential Marketing and Electronic Word of Mouth (e-WOM) on The Ticket Purchase Decision for The Movie Better Off Dead Among Gen Z Consumers in Jabodetabek

Khilda Nur Uswah Akhsariah (Universitas Negeri Jakarta)
Nadya Fadillah Fidhyallah (Universitas Negeri Jakarta)
Daru Putri Kusumaningtyas (Universitas Negeri Jakarta)



Article Info

Publish Date
04 Jul 2026

Abstract

The Indonesian film industry is experiencing rapid growth, marked by an increase in local film production and high audience interest. However, high-quality films do not always achieve commercial success, as shown by Better Off Dead, which received positive reviews but attracted relatively few viewers. This study aims to analyze the influence of content marketing, experiential marketing, and electronic word of mouth (e-WOM) on movie ticket purchase decisions among Gen Z consumers in Greater Jakarta. Using a quantitative explanatory approach, data were collected from 110 respondents through purposive sampling and analyzed using SPSS with multiple linear regression. The findings reveal that content marketing, experiential marketing, and e-WOM each have a positive and significant effect, both partially and simultaneously, on purchase decisions. Among these variables, e-WOM emerged as the most influential factor, highlighting the crucial role of online reviews, recommendations, and information on social media in shaping Gen Z consumers’ decisions. This study offers implications for the film industry to optimize content marketing strategies, create more personalized and memorable experiences for audiences, and foster positive e-WOM to increase movie ticket purchases.

Copyrights © 2026






Journal Info

Abbrev

journal

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

TOFEDU Journal is a scientific journal related to research results, conceptual studies, critical/comprehensive studies in the field of education. The results of the work of the researchers are expected to make a positive contribution in the field of education in order to achieve equitable, inclusive ...