Journal of Humanities, Social Sciences, and Education
Vol. 2 No. 4 (2026): Edisi Juni 2026

Implementasi Total Quality Management (TQM) Dalam Pendidikan Islam: Strategi Mewujudkan Lembaga Pendidikan Yang Berkualitas Dan Berdaya Saing

Rosmiati Ramli (Universitas Muhammadiyah Parepare)
Nur Aisyah (Universitas Muhammadiyah Parepare)
Yenni Yenni (Universitas Muhammadiyah Parepare)
Muh Iqbal Muhidin (Universitas Muhammadiyah Parepare)



Article Info

Publish Date
19 Jun 2026

Abstract

Total Quality Management (TQM) is a management approach oriented toward continuous improvement to achieve customer satisfaction through the involvement of all organizational components. In Islamic education, the implementation of TQM is an important strategy for improving the quality of educational services, strengthening institutional management effectiveness, and enhancing competitiveness in the era of globalization and educational transformation. This article aims to analyze and synthesize the implementation of TQM in Islamic education and its strategic development for building high-quality and competitive educational institutions. This study uses a library research method by reviewing various scientific sources, including journals, books, proceedings, and relevant documents. Data analysis was conducted through data reduction, data display, and conclusion drawing. The findings show that the implementation of TQM in Islamic education is carried out through five main strategies: (1) orientation toward educational customer satisfaction, (2) quality-oriented leadership, (3) continuous improvement, (4) involvement of all school members in quality management, and (5) strengthening a quality culture based on Islamic values. These strategies not only enhance educational service quality but also strengthen teacher professionalism, learning effectiveness, and the development of students’ Islamic character. Therefore, TQM serves as an effective managerial approach to develop Islamic educational institutions that are excellent, adaptive, and sustainable in responding to modern educational challenges.

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Journal Info

Abbrev

JHUSE

Publisher

Subject

Humanities Education Social Sciences

Description

JHUSE (Journal of Humanities, Social Sciences, and Education) is an academic journal dedicated to publishing innovative research and theoretical studies in the fields of humanities, social sciences, and education. This journal serves as a platform for academics, researchers, and practitioners to ...