JIPP
Vol 12 No 1 (2026): 2026

Kualitas Empati dalam Komunikasi Digital sebagai Cermin Kesejahteraan Subjektif Emerging Adults Pengguna Media Sosial di Banyumas

Andika Agus Setiawan (Unknown)
Nisa Arfiana Nurbaeti (Unknown)
Nimas Wukir Wulandari (Unknown)
Gisella Arnis Grafiyana (Unknown)



Article Info

Publish Date
04 Aug 2026

Abstract

Digital communication has become a primary mode of social interaction among emerging adults, raising important questions about its psychological impact. This study examined the influence of digital empathy on subjective well-being among emerging adults who actively use digital media. Digital empathy was measured using the Digital Communication Empathy Scale (DCES) (α = 0.966), which encompasses six dimensions: digital emotion match, digital perceived empathic accuracy, digital perspective-taking, digital sympathy, digital personal distress, and digital empathic anger. Subjective well-being was measured using the BBC Subjective Well-Being Scale (BBC-SWB) (α = 0.951), covering psychological well-being, physical health and well-being, and relationships. This study employed a quantitative regression design involving a sample of 118 emerging adults’ males aged 18-29 and females aged 18-27 in Banyumas who regularly use digital communication, selected through purposive sampling. Results indicated that digital empathy significantly and positively predicted subjective well-being (F (1,116) = 294.447, p < .001, R² = .717), which indicates that DCE accounts for 71.7% of the variance in SWB, meaning that individuals’ well-being can be inferred from their empathetic communication on digital media.

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Journal Info

Abbrev

jipp

Publisher

Subject

Religion Humanities Education Social Sciences

Description

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