Jurnal Pengabdian Masyarakat (ABDIRA)
Vol 6, No 3 (2026): Abdira

Optimalisasi Pemasaran UMKM melalui Branding dan Media Digital pada UMKM di Kelurahan Pasuluhan, Kecamatan Walantaka, Kota Serang, Banten

Lelis Reminis There (Universitas Sultan Ageng Tirtayasa)
Sabila Sofyana Zahra (Universitas Sultan Ageng Tirtayasa)
M. Irfan Andrianto (Universitas Sultan Ageng Tirtayasa)
Raihan Raihan (Universitas Sultan Ageng Tirtayasa)
Sonata Mahardika (Universitas Sultan Ageng Tirtayasa)
Desta Adji Saputra (Universitas Sultan Ageng Tirtayasa)
Raihan Ahmad Musyaffa (Universitas Sultan Ageng Tirtayasa)
Muhammad Rifki Arrosyid (Universitas Sultan Ageng Tirtayasa)
Ardian Sah (Universitas Sultan Ageng Tirtayasa)
Siswo Wardoyo (Universitas Sultan Ageng Tirtayasa)



Article Info

Publish Date
30 Jun 2026

Abstract

This community service activity aims to improve the digital understanding and competitiveness of Micro, Small, and Medium Enterprises (MSMEs) in Pasuluhan Village, Walantaka District, Serang City, Banten. The main problems faced by these MSME actors include a weak product visual identity (branding), conventional packaging, limited market reach that relies on word-of-mouth methods and traditional market sales, and a lack of digital technology understanding. The implementation method used is a participatory approach and direct mentoring guided by the service team (Participatory Action Research), which of three stages: observation, material preparation, and workshop execution. The results of this activity show an increase in participants' skills, evidenced by the creation of business Gmail accounts, the visualization of logo design variations for the 9 attending MSMEs using Artificial Intelligence (ChatGPT) technology, improvements in packaging aesthetics, and the creation of marketplace accounts on the Shopee and TikTok Shop platforms. This program received a highly positive response from village officials and local cadres as it has proven to provide concrete solutions for expanding market access for Pasuluhan's local crafts and culinary products online.

Copyrights © 2026






Journal Info

Abbrev

abdira

Publisher

Subject

Aerospace Engineering Computer Science & IT Languange, Linguistic, Communication & Media Nursing Social Sciences Other

Description

ABDIRA (Journal of Community Service): Journal of Community Service contains the results of community service and empowerment activities in the form of application of various fields of science including health, education, engineering, agriculture, agriculture, social humanities, computers, ...