JURNAL INSTEK (Informatika Sains dan Teknologi)
Vol 11 No 1 (2026): APRIL

DEVELOPMENT AND QUALITY VALIDATION OF A WEB-BASED GOODS ORDERING SYSTEM FOR SMALL AND MEDIUM ENTERPRISES USING AGILE METHOD AND ISO/IEC 25010




Article Info

Publish Date
27 Apr 2026

Abstract

Digital transformation in Small and Medium Enterprises (SMEs) requires integrated transaction management systems supported by measurable software quality standards. Manual goods ordering processes in SME operations frequently cause data inconsistencies, calculation errors, and reporting delays. This study aims to develop a web-based goods ordering information system for SME practitioners using a sprint-based Agile methodology and to conduct a quality validation based on the ISO/IEC 25010 model. The system was developed through four iterative sprint cycles over eight weeks with continuous stakeholder feedback. Software quality evaluation covered all eight ISO/IEC 25010 characteristics using measurable instruments. Functional testing across 40 scenarios achieved a 95% success rate. Usability was assessed using the System Usability Scale (SUS) with 30 respondents, yielding a score of 82.3 (Excellent category). Performance efficiency testing showed an average response time below two seconds under up to 50 concurrent users. This study is limited to testing within a controlled local server environment and portability evaluation restricted to two operating systems. The results conclude that integrating Agile development with ISO/IEC 25010 evaluation produces an information system that meets the technical specifications and operational requirements to support digital transaction management in the SME sector.

Copyrights © 2026






Journal Info

Abbrev

instek

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

The Scope topics include, but are not limited to : Agent System and Multi-Agent Systems Analysis & Design of Information System Artificial Intelligence Big Data and Data Mining Cloud & Grid Computing Computer Vision Cryptography Decision Support System DNA Computing E-Government E-Business ...