JURNAL ILMIAH MANAJEMEN & BISNIS
Vol 27, No 1 (2026): APRIL - SEPTEMBER 2026

Segmentasi, Targeting, dan Positioning terhadap Keputusan Pembelian di Era Digital: Peran Motivasi Konsumen

Resti Yulistria (Unknown)
Vanessa Gaffar (Universitas Pendidikan Indonesia)
Hilda Monoarfa (Universitas Pendidikan Indonesia)
Ade Sobandi (Universitas Pendidikan Indonesia)



Article Info

Publish Date
13 Aug 2026

Abstract

Purpose – This study aims to analyze the effect of segmenting, targeting, and positioning on consumer purchase decisions in the digital era, both partially and simultaneously, and to examine the role of consumer motivation as a moderator of that relationship.Methodology – This research adopts a quantitative approach to objectively measure the relationships among variables using numerical data. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM), as the constructs of segmentation, targeting, positioning, consumer motivation, and purchase decisions are latent variables and involve moderation effects. Data were collected through an online structured questionnaire survey of 200 consumers who had previously made purchases via digital platforms. Purposive sampling was employed to ensure that respondents had relevant experience with digital marketing activities.Originality/Novelty – The originality of this study lies in its integration of the classical segmenting, targeting, and positioning framework with contemporary digital consumer behavior, particularly by positioning consumer motivation as a moderating variable that deepens the understanding of this relationship.Implications – The findings show that segmentation, targeting, and positioning each have a positive and significant effect on consumer purchase decisions, both partially and simultaneously, and that consumer motivation strengthens the effect of segmentation on purchase decisions. This study provides both theoretical insights and practical implications for the development of more adaptive, consumer-oriented digital marketing strategies.

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Journal Info

Abbrev

mbisnis

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Ilmiah Manajemen dan Bisnis, published by the Departement Management, Faculty of Economics and Business, University of Muhammadiyah Sumatera Utara (UMSU), Medan, North Sumatra, Indonesia, which includes articles on the scientific research field of Management Sciences, includes the results of ...