INDONESIAN JOURNAL OF BUSINESS AND ECONOMICS
Vol. 9 No. 1 (2026): Indonesian Journal Of Business And Economics

DIGITAL TRANSFORMATION, BUSINESS MODELS, MARKETING STRATEGIES, AND SUSTAINABLE PERFORMANCE IN MSMES: A SYSTEMATIC LITERATURE REVIEW

Januar Habibi Mahsyar (Universitas Kuningan)
Faishal Rahimi (Universitas Kuningan)
Ilham Akbar (Universitas Kuningan)
Neng Evi Kartika (Universitas Kuningan)



Article Info

Publish Date
18 Aug 2026

Abstract

This systematic literature review examines how digital transformation reshapes small and medium enterprises (SMEs) through three lenses: business model reconfiguration, digital marketing strategy, and sustainable performance. Following PRISMA 2020, searches were conducted on 5 January 2025 across Scopus, Web of Science, Garuda, and SINTA using Boolean strings limited to titles, abstracts, and keywords. Of 312 records, 240 remained after deduplication, 75 underwent full-text assessment, and 28 articles published between 2018 and 2025 met the inclusion criteria (18 Scopus-indexed international and 10 SINTA-accredited Indonesian). Two reviewers screened independently (Cohen's kappa = 0.78 and 0.81), resolving disagreements through discussion; methodological quality was appraised using the Mixed Methods Appraisal Tool. The protocol was not registered, a limitation. Findings indicate that digital transformation drives a shift toward platform-based, data-enabled business models, mediated by dynamic capabilities and business model innovation. Digital marketing strategies, social media engagement, content-based storytelling, marketplace integration, and customer relationship management, act as a strategic capability converting digital adoption into measurable market performance. The link between digital transformation and sustainable performance across economic, social, and environmental dimensions is positive but conditionally moderated, particularly in resource-constrained contexts such as Indonesian MSMEs. The study proposes an integrative conceptual framework and practical recommendations for managers and policymakers.

Copyrights © 2026






Journal Info

Abbrev

pub

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

The Indonesian Journal of Business and Economics (IJBE) is a peer-reviewed academic journal published by the Faculty of Economics, University of Kuningan, Indonesia. As a biannual publication issued in June and December, it serves as a scholarly platform for the dissemination of knowledge derived ...