Dinasti International Journal of Education Management and Social Science
Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June

Digital Transformation and Port Operational Risk Reduction: The Mediating Role of Integrated Information Systems

Ramadhan Hasri Harahap (Sekolah Tinggi Ilmu Pelayaran, Jakarta, Indonesia)
Arika Palapa (Sekolah Tinggi Ilmu Pelayaran, Jakarta, Indonesia)
Tri Cahyadi (Sekolah Tinggi Ilmu Pelayaran, Jakarta, Indonesia)
Larsen Barasa (Sekolah Tinggi Ilmu Pelayaran, Jakarta, Indonesia)
Marudut Bernadtua Simanjuntak (Sekolah Tinggi Ilmu Pelayaran, Jakarta, Indonesia)



Article Info

Publish Date
15 Jun 2026

Abstract

Ports play a critical role in national logistics systems, yet operational risks remain a major challenge, particularly in developing countries where digital transformation is still evolving. This study aims to examine the effect of digital transformation on port operational risk reduction in Indonesia, with integrated information systems, operational efficiency, and operational reliability as mediating variables. A quantitative approach was employed using questionnaire data collected from 125 port employees, analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that digital transformation has a significant positive effect on integrated information systems (β = 0.853, p < 0.001). Integrated information systems significantly influence operational efficiency (β = -0.594, p < 0.001) and operational reliability (β = -0.310, p = 0.002). Furthermore, operational efficiency significantly reduces operational risk (β = 0.355, p = 0.005), while operational reliability does not have a significant effect (p = 0.065). Mediation analysis confirms that integrated information systems and operational efficiency significantly mediate the relationship between digital transformation and operational risk reduction (β = -0.180, p = 0.007), whereas the mediation through operational reliability is not supported. These findings highlight that digital transformation contributes to reducing port operational risks primarily through improving operational efficiency, providing important implications for port management and policy development.

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Journal Info

Abbrev

DIJEMSS

Publisher

Subject

Education

Description

Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which ...