JOURNAL OF SCIENCE AND SOCIAL RESEARCH
Vol. 9 No. 3 (2026): June 2026

IMPLEMENTASI ALGORITMA FUZZY C-MEANS DALAM CLUSTERING TINGKAT KEPUASAN MAHASISWA TERHADAP FASILITAS PENDIDIKAN

Abdul Aziz Ardana (Unknown)
Bambang Irwansyah (Unknown)



Article Info

Publish Date
06 Jun 2026

Abstract

The assessment of student satisfaction regarding educational facilities at the Faculty of Engineering, Universitas Asahan, has been subjective and limited to manual recapitulation. This study aims to implement a web-based Fuzzy C-Means (FCM) algorithm (using PHP and MySQL) to group student satisfaction levels more objectively. This study uses primary data obtained from questionnaires given to 200 respondents. Based on the computational testing results, the FCM algorithm successfully reached convergence and grouped the data into three clusters. From a total of 200 data, 89 respondents were in the Dissatisfied cluster (C1), 64 respondents in the Moderately Satisfied cluster (C2), and 47 respondents in the Satisfied cluster (C3). This system is also capable of grouping qualitative data in the form of student suggestions according to their clusters. This implementation is proven effective in generating accurate information as a comprehensive evaluation report for faculty leaders to prioritize eduacational facility improvements.

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Journal Info

Abbrev

JSSR

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Science and Social Research is accepts research works from academicians in their respective expertise of studies. Journal of Science and Social Research is platform to disclose the research abilities and promote quality and excellence of young researchers and experienced thoughts towards ...