Indonesian Journal of Business Analytics (IJBA)
Vol. 6 No. 4 (2026): August 2026

The Influence of Physical and Non-Physical Work Environment on Employee Performance at Hilton Bali Resort

I Nyoman Surya Abdi Wibawa (Politeknik Negeri Bali)
Nyoman Indah Kusuma Dewi (Politeknik Negeri Bali)
Yulia Tria Hapsari (Politeknik Negeri Bali)



Article Info

Publish Date
27 Aug 2026

Abstract

This research investigates how the physical work environment (X1) and the non-physical work environment (X2) relate to employee performance (Y) at Hilton Bali Resort. A quantitative causal-associative design was applied, with data obtained from a digital questionnaire completed by all 30 employees in the study population through saturation sampling. Instrument testing showed that every item was valid (r-value > r-table = 0.361) and that each variable had strong internal consistency (Cronbach's Alpha: X1 = 0.965, X2 = 0.946, Y = 0.948). After the data met the assumptions of normality, absence of multicollinearity, and homoscedasticity, multiple linear regression was performed using IBM SPSS Statistics version 26. The resulting model was Y = 1.938 + 0.132X1 + 0.532X2. Partial testing indicated a significant contribution from the physical work environment (t-count = 2.201 > t-table = 2.052; sig. = 0.036) and from the non-physical work environment (t-count = 4.668 > t-table = 2.052; sig. = 0.000). Simultaneous testing also confirmed that both predictors jointly affected performance (F-count = 35.814 > F-table = 3.34; sig. = 0.000), explaining 72.6% of the variance in employee performance. The standardized coefficients further show that the non-physical environment (β = 0.627) contributes more strongly than the physical environment (β = 0.296), emphasizing the importance of interpersonal and psychological conditions in supporting employee performance in a five-star hotel setting.

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Journal Info

Abbrev

ijba

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Indonesian Journal of Business Analytics (IJBA) is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Business Analytics and related fields. IJBA provides an outlet for the increasing flow of interdisciplinary research ...