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The Influence of Physical and Non-Physical Work Environment on Employee Performance at Hilton Bali Resort I Nyoman Surya Abdi Wibawa; Nyoman Indah Kusuma Dewi; Yulia Tria Hapsari
Indonesian Journal of Business Analytics Vol. 6 No. 4 (2026): August 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v6i4.16845

Abstract

This research investigates how the physical work environment (X1) and the non-physical work environment (X2) relate to employee performance (Y) at Hilton Bali Resort. A quantitative causal-associative design was applied, with data obtained from a digital questionnaire completed by all 30 employees in the study population through saturation sampling. Instrument testing showed that every item was valid (r-value > r-table = 0.361) and that each variable had strong internal consistency (Cronbach's Alpha: X1 = 0.965, X2 = 0.946, Y = 0.948). After the data met the assumptions of normality, absence of multicollinearity, and homoscedasticity, multiple linear regression was performed using IBM SPSS Statistics version 26. The resulting model was Y = 1.938 + 0.132X1 + 0.532X2. Partial testing indicated a significant contribution from the physical work environment (t-count = 2.201 > t-table = 2.052; sig. = 0.036) and from the non-physical work environment (t-count = 4.668 > t-table = 2.052; sig. = 0.000). Simultaneous testing also confirmed that both predictors jointly affected performance (F-count = 35.814 > F-table = 3.34; sig. = 0.000), explaining 72.6% of the variance in employee performance. The standardized coefficients further show that the non-physical environment (β = 0.627) contributes more strongly than the physical environment (β = 0.296), emphasizing the importance of interpersonal and psychological conditions in supporting employee performance in a five-star hotel setting.