SIMBOL : Jurnal Administrasi Publik dan Pemerintahan
Vol. 5 No. 2 (2026): Vol. 5 No. 2 (2026): SIMBOL : Jurnal Administrasi Publik dan Pemerintahan

Perlindungan Konsumen dalam Click Wrap Agreement sebagai Perjanjian Baku pada Platform Tokopedia ditinjau dari Asas Kesetaraan Kontraktual

Nurliza Try Rahayu (Unknown)
Freddy Harris (Universitas Esa Unggul)
Rita Alfiana (Universitas Esa Unggul)



Article Info

Publish Date
25 Aug 2026

Abstract

This study discusses the legal status of the click wrap agreement as a standard agreement on the Tokopedia platform and consumer protection in its use from the perspective of the principle of contractual equality. This study aims to analyze the legal status of the click wrap agreement based on Article 1320 and Article 1338 of the Civil Code and Article 18 paragraph (1) of the Electronic Information and Transactions Law, and examine consumer protection from the perspective of the principle of contractual equality. The research method used is normative legal research with a statutory approach and a conceptual approach through a literature study of primary, secondary, and tertiary legal materials. The results of the study indicate that the click wrap agreement on the Tokopedia platform meets the requirements for a valid agreement and has the power to bind as an electronic contract. However, its standard nature causes consumers to not have an equal role in determining the substance of the agreement. Therefore, the existence of the Consumer Protection Law is an important instrument to guarantee the protection of consumer rights and encourage the realization of balance in contractual relations in electronic transactions.

Copyrights © 2026






Journal Info

Abbrev

SIMBOL

Publisher

Subject

Arts Environmental Science Social Sciences Other

Description

SIMBOL adalah Jurnal STISIP Imam Bonjol merupakan jurnal yang diterbitkan oleh Lembaga Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Ilmu Sosial dan Ilmu Politik Imam Bonjol untuk Bidang Ilmu Sosial dan Ilmu Politik. SIMBOL menampung banyak isu dan permasalahan yang berkaitan dengan ilmu ...