Escalate : Economics and Business Journal
Vol. 4 No. 3 (2026): Escalate : Economics and Business Journal

Workload, Work Motivation and Work Environment on Coffee Shop Employee Performance

Reva Cindy Aulia (Universitas Bhayangkara Jakarta Raya)
Heni Rohaeni (Universitas Bhayangkara Jakarta Raya)
Yayan Hendayana (Universitas Bhayangkara Jakarta Raya)



Article Info

Publish Date
27 Aug 2026

Abstract

This study aims to analyze the effects of workload, work motivation, and work environment on the performance of coffee shop employees, both partially and simultaneously. The study employed a quantitative approach using a saturation sampling technique, so that the entire population of 110 employees was included in the sample. The data were analyzed using multiple linear regression with IBM SPSS version 32. The results indicate that workload, work motivation, and work environment each have a positive and significant effect on employee performance. Furthermore, these three variables collectively also have a positive and significant effect on employee performance (F = 46.952; sig. < 0.05). The results indicate that improving the management of workload, work motivation, and the work environment can collectively enhance employee performance in the coffee shop industry.

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Journal Info

Abbrev

escalate

Publisher

Subject

Economics, Econometrics & Finance

Description

Escalate invites both empirical and theoretical articles that explore micro and macro phenomena. The journals publication scope encompasses a wide array of domains, including macro and micro economics, business strategy and policy, entrepreneurship, finance and accounting studies, human resource ...