This study aims to analyze the benefits of transforming public service governanceinto an ecosystem that utilizes an integrated digital system. In realizing the vision of GoldenIndonesia 2045, integration of inter-agency licensing bureaucracy is crucial for attracting foreigninvestment. This study analyzes the collaboration between the Ministry of Investment, the Ministryof Manpower, and the Directorate General of Immigration in facilitating foreign worker licensingand residence permits in Special Economic Zones. A descriptive qualitative approach was used,utilizing secondary data through documentation studies and content analysis of the latestregulations and technical policies for 2025-2026. The integration of the Online Single Submission(OSS), TKA Online, and E-Visa systems has transformed public service governance into anintegrated digital ecosystem. This automation significantly reduces business operational costs,as evidenced by the automatic issuance of Limited Stay Permits (ITAS) within 24 hours and theimplementation of strict selective policies. This synergy has had a direct impact on investmentrealization, reaching IDR 1,931.2 trillion and absorbing 2.7 million workers by 2025. This crossministerial collaboration has successfully created an efficient and transparent investment climate,while simultaneously strengthening national security through data-driven surveillance andbiometric technology.
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