International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 2 (2026): July - December 2026

The Influence of Digital Marketing Strategies Through Social Media in Increasing Donor Trust in LAZISMU Denpasar City

Tri Anggun Lutfia (Universitas Bali Internasional Muhammadiyah)
Yulianto Umar Rofi’i (Universitas Bali Internasional Muhammadiyah)



Article Info

Publish Date
31 Aug 2026

Abstract

This study is aimed at examining the influence of digital marketing strategies through social media on donor trust in LAZISMU Denpasar City.  The study used an explanatory quantitative approach through a survey of 178 donors.  The data was analyzed using multiple linear regression to test the influence of digital marketing and social media strategies on donor trust.  The findings indicate that digital marketing strategies have a significant positive effect on donor trust (B = 0.384; t = 5.027; p < 0.001), as well as social media (B = 0.619; t = 7.930; p < 0.001) with a more dominant influence.  Simultaneously, the two variables had a significant effect (F = 227.108; p < 0.001) with the ability to explain 64.8% variation in donor confidence (R² = 0.648).  The level of donor confidence is generally in the high category (mean = 46.70).  The implication is that Instagram optimization as the main communication channel and the integration of various digital platforms to strengthen transparency and institutional accountability.

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Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...