Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Vol. 15 No. 3 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)

ORGANIZATIONAL CITIZENSHIP AMONG NURSES: THE ROLES OF TRANSFORMATIONAL LEADERSHIP, JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT

Putri Maulidina Azzahra (Universitas Muhammadiyah Purwokerto)
Akhmad Darmawan (Universitas Muhammadiyah Purwokerto)
Fatmah Bagis (Universitas Muhammadiyah Purwokerto)
Restu Frida Utami (Universitas Muhammadiyah Purwokerto)



Article Info

Publish Date
27 Aug 2026

Abstract

Introduction: The success of an organization depends on its workforce, particularly in the healthcare sector where nurses play a crucial role in service quality. This study aims to examine the effects of transformational leadership, job satisfaction, and organizational commitment on Organizational Citizenship Behavior (OCB) among nurses at Wijayakusuma Hospital Purwokerto, a military-based hospital.Methods: This study employed a quantitative approach using a saturated sampling technique involving 101 nurses as respondents. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4 software.Results: The results indicate that transformational leadership and job satisfaction have no significant effect on Organizational Citizenship Behavior (OCB), whereas organizational commitment has a positive and significant effect on OCBConclusions and Recommendations: Organizational commitment is therefore considered a highly effective strategy for enhancing Organizational Citizenship Behavior (OCB) among nurses, particularly in military-based hospitals. Based on these findings, future research is recommended to re-examine the nurse population at Wijayakusuma Hospital Purwokerto to ensure the consistency of these results, considering that the observed pattern of relationships differs from that reported in most previous studies. Keywords: Organizational Citizenship Behavior (OCB), Transformational Leadership, Job Satisfaction, Organizational Commitment.

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Journal Info

Abbrev

JurnalManeksi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Yth Pengelola Garuda Kami Editor Jurnal maneksi memohon agar nama jurnal kami disesuaikan dengan nama jurnal yang ada di ISSN Brin dari Jurnal Maneksi menjadi Jurnal Maneksi (Management Ekonomi Dan Akuntansi), karena hal ini menjadi masukan ketika kami mengajukan akreditasi jurnal kami. Atas bantuan ...