Inkubis: Jurnal Ekonomi dan Bisnis
Vol. 8 No. 3 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis

Double Burden of Professional and Domestic Roles: Work-Family Conflict, Workload, and Job Stress as Predictors of Performance among Female Healthcare Workers in Hospitals

Rina Masruroh (Universitas Kuningan)
Deri Prayudi (Universitas Kuningan)
Aris Budiman (Universitas Kuningan)
Winda Oktaviani (Universitas Kuningan)
Dini Alviani (Universitas Kuningan)



Article Info

Publish Date
22 Aug 2026

Abstract

Background: Female healthcare workers in Indonesia face dual demands from professional and domestic roles, which may affect their work performance. Objective: This study examines the simultaneous and partial effects of work-family conflict (WFC), workload, and work stress on the performance of female healthcare workers, drawing on Role Conflict Theory, Conservation of Resources Theory, and Job Demands-Resources Theory. Methods: A quantitative cross-sectional survey was conducted among 130 female healthcare workers in hospitals in Kuningan Regency, West Java, selected through purposive sampling. Data were collected using a seven-point Likert-scale questionnaire and analyzed using multiple linear regression. Results: WFC and work stress had positive and significant effects on performance, with coefficients of 0.374 (p=0.014) and 0.146 (p=0.022), respectively. In contrast, workload had a negative and significant effect (B=−0.397; p=0.001) and was the strongest predictor based on its standardized coefficient (β=−0.298). Simultaneously, WFC, workload, and work stress significantly affected performance (F=22.687; p<0.001), explaining 35.1% of its variance (R²=0.351). Conclusion: The findings indicate that work pressure does not uniformly impair performance in the collectivist Indonesian context. WFC and work stress may function as performance-enhancing factors when supported by adaptive and professional conditions, whereas workload remains a critical constraint requiring organizational intervention. These findings highlight the importance of culturally sensitive human resource policies that prioritize workload management while providing appropriate support for female healthcare workers.

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Journal Info

Abbrev

ink

Publisher

Subject

Economics, Econometrics & Finance

Description

INKUBIS: Jurnal Ekonomi dan Bisnis is a scientific periodical published twice a year or 6 months. INKUBIS: Jurnal Ekonomi dan Bisnis is managed by the Politeknik Siber Cerdika Internasional which publishes scientific manuscripts in the family of economics and ...