<![CDATA[This study seeks to examine how the Electronic Traffic Law Enforcement (ETLE) e-ticketing policy is implemented in Palembang City, with a focus on the Palembang Metropolitan Police (Polrestabes). The research is motivated by the rising incidence of traffic violations and the growing demand for a law enforcement system that is more transparent, efficient, and technology-driven. A descriptive qualitative approach is applied, with data gathered through interviews, observations, and documentation. The participants include traffic police personnel and members of the public who have been subject to electronic ticketing. The data were analyzed through stages of reduction, display, and conclusion drawing. The findings reveal that the implementation of the ETLE policy has not yet reached an optimal level. This is largely influenced by infrastructural constraints, including the uneven placement of surveillance cameras, limited public outreach, and relatively low compliance among road users. Furthermore, administrative challenges, such as discrepancies in vehicle registration data, also hinder enforcement effectiveness. In summary, the execution of ETLE in Palembang City still needs improvement, particularly in terms of resources, communication, and bureaucratic arrangements. Efforts such as expanding infrastructure, intensifying public education, and reinforcing coordination among related institutions are essential to enhance the policy’s effectiveness in minimizing traffic violations.]]>
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