Proceeding Seminar Nasional Riset Terapan Administrasi Bisnis dan Mice (SNRT)
Vol. 13 No. 01 (2024): SNRT XIII TAHUN 2024

Evaluasi Pemanfaatan Instagram dalam meningkatkan Engagement Kepada Publik oleh Humas PT Virama Karya

Mufid El Zidan (Politeknik Negeri Jakarta)
Restu Jati Saputro (Politeknik Negeri Jakarta)
Wahyudi Utomo (Politeknik Negeri Jakarta)
Anwar Mustofa (Politeknik Negeri jakarta)



Article Info

Publish Date
13 Dec 2024

Abstract

In implementing public relations activities at PT Virama Karya, the company's public relations practitioners have not maximized their use of technological advances, especially on Instagram social media as a means of company communication to the public. Using Instagram social media as a digital public relations activity is progress for PR actors at PT Virama Karya, especially in building engagement with the public. Public relations evaluation, especially regarding the use of Instagram social media, is important to get an overview and reference to focus on the development and use of this social media to increase the productivity of Public Relations at PT Virama Karya. This research aims to answer how to evaluate the use of Instagram social media at PT Virama Karya as a digital public relations media in increasing engagement with the public. This research includes research with a qualitative approach. This research was conducted by conducting in-depth interviews and participant observation involving 3 informants, namely public relations staff from PT Virama Karya and 2 Instagram followers of PT Virama Karya. The research results show that in practice, PT Virama Karya (Persero) has used and utilized many social media platforms, but the most actively used is Instagram. The public relations team is still unsatisfied and does not feel optimal about the company's use of Instagram, evaluation is needed to improve and increase performance in using PT Virama Karya's Instagram social media. Through this evaluation, PT Virama Karya will know the value achieved, including the lack of value if media plans are not realized. The results of the evaluation carried out will determine the policies and actions that must be taken next

Copyrights © 2024






Journal Info

Abbrev

snrtb

Publisher

Subject

Description

Seminar Nasional Riset Terapan Administrasi Bisnis dan MICE merupakan konferensi yang berskala nasional yang diadakan setiap tahunnya oleh Jurusan Administrasi Niaga Politeknik Negeri Jakarta. Konferensi ini bertujuan untuk menjadi ajang pertemuan ilmiah para peneliti, akademisi, dan praktisi dari ...